Kurniawan, Fajar Andy (2018) Efektivitas Pelaksanaan E-Complaint Di Universitas Brawijaya (Studi Pada Pusat Informasi Dokumentasi Dan Keluhan Universitas Brawijaya). Magister thesis, Universitas Brawijaya.
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| Item Type: | Thesis (Magister) |
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| Identification Number: | TES/658.812/KUR/e/2018/042000776 |
| Uncontrolled Keywords: | CONSUMER COMPLAINT, UNIVERSITIES AND COLLEGES--PUBLIC SERVICES |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.8 Managemet of marketing > 658.81 Sales management > 658.812 Customer relations |
| Divisions: | S2/S3 > Magister Manajemen Pendidikan Tinggi, Fakultas Ilmu Administrasi |
| Depositing User: | Budi Wahyono Wahyono |
| Date Deposited: | 27 Jan 2020 02:16 |
| Last Modified: | 28 Oct 2021 03:07 |
| URI: | http://repository.ub.ac.id/id/eprint/178370 |
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