Chaerani, Safira (2018) Pengaruh Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja (Studi pada Divisi Human Capital Kantor Pusat PT. Bank Negara Indonesia (Persero), Tbk). Sarjana thesis, Universitas Brawijaya.
Abstract
Sumber daya manusia yang berkualitas merupakan elemen yang sangat berpengaruh untuk membuat organisasi menjadi lebih baik. Karyawan memiliki peran besar terhadap tercapainya tujuan organisasi. Robbins & Judge (2007) berpendapat bahwa efektivitas organisasi dapat dilihat dari interaksi kerja pada tingkat individual, kelompok, dan sistem organisasi yang menghasilkan produk atau hasil berupa manusia yang memiliki tingkat absensi yang rendah, perputaran karyawan yang rendah, minimnya perilaku menyimpang di dalam organisasi, tercapainya kepuasan kerja, dan juga karyawan harus memiliki OrganizationalCitizenship Behavior (OCB). Penelitian ini bertujuan untuk mengetahui adanya pengaruh Variabel OCB yaitu Altruism, Conscientiousness, Sportmanship, Courtesy, CivicVirtue terhadap Kepuasan Kerja Karyawan.Jenis penelitian yang digunakan adalah explanatory research atau eksplanatif dengan pendekatan kuantitatif. Sampelsebanyak 50 orang responden yang merupakan karyawan tetap Divisi HumanCapital Kantor Pusat PT. Bank Negara Indonesia (Persero), Tbk. Teknikpengambilan sampel menggunakan teknik Nonprobibality Sampling. Metode pengumpulan data dengan cara menyebar kuesioner dan menggunakan analisis regresi linear berganda. Menggunakan uji hipoteis secara parsial (t) dan uji hipotesis secara simultan (F). Hasil penelitian dan hasil uji hipotesis yang telah dilakukan menunjukkan bahwa adanya pengaruh yang signifikan pada Uji F, yaitu antara variable-variabel OCB yakni Altruism (X1), Conscientiousness (X2), Courtesy (X3), Sportmanship (X4), Civic Virtue (X5) sebagai variable independen secara simultan terhadap kepuasan kerja karyawan (Y). Sedangkan pada Uji t salah satu variabel bebas yaitu Courtesy (X3) dan Sportmanship (X4) secara parsial tidak memberikan pengaruh yang signifikan terhadap kepuasan kerja karyawan.
English Abstract
The quality human resources is a very influential element to make the organization better. Employees have a big role to the achievement of an organizational goals. Robbins and Judge (2007) argued that the organizational effectiveness can be seen from the interaction of work at the level of individual, group, and organizational systems which produce products or human outcomes that have low attendance, low employee turnover, lack of deviant behavior in the organization, achievement of job satisfaction, and also employees must have an Organizational Citizenship Behavior (OCB). This research aims to determine the influence between variables of OCB namely Altruism, Conscientiousness, Sportmanship, Courtesy, Civic Virtue and Employee Job Satisfaction. Type of research used is explanatory research or explanative with quantitative approach with a sample of 50 respondents who are permanent employees of Human Capital Division Head Office PT. Bank NegaraIndonesia (Persero), Tbk. Sampling technique used is a Non probibality Samplingtechnique. Data collection method is by spreading the questionnaires and using multiple linear regression analysis. Used the partial hypothetical test (t) and hypothetical test simultaneously (F). Research results and hypothesis test results which have been done showed that there is the significant influence on F test , that is between variables of OCB namely Altruism (X1), Conscientiousness (X2), Courtesy (X3), Sportmanship (X4), Civic Virtue (X5 ) as an independent variables simultaneously to employee job satisfaction (Y). While on T test, one of the independent variables of Courtesy (X3) and Sportmanship (X4) partially did not give a significant effect on employee job satisfaction.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FIA/2018/471/051807108 |
| Uncontrolled Keywords: | Organizational Citizenship Behavior (OCB), Altruism,Conscientiousness, Sportsmanship, Courtesy, Civic Virtue, Kepuasan Kerja.- Organizational Citizenship Behavior (OCB), Altruism, Conscientiousness, Sportsmanship, Courtesy, Civic Virtue, Job Satisfaction. |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.3 Personnel management (human resource management) > 658.31 Elements of personnel management > 658.314 Motivation, morale, discipline |
| Divisions: | Fakultas Ilmu Administrasi > Ilmu Administrasi Bisnis / Niaga |
| Depositing User: | Sugeng Moelyono |
| Date Deposited: | 04 Apr 2019 02:55 |
| Last Modified: | 25 Oct 2021 03:00 |
| URI: | http://repository.ub.ac.id/id/eprint/162665 |
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