Uba, FaniaAlfadin (2016) Perbedaan Tingkat Harapan Dan Kepuasan Dokter Gigi Dan Manajer Fasilitas Kesehatan Tingkat I Layanan Gigi Terhadap Penerapan Sistem Bpjs. Sarjana thesis, Universitas Brawijaya.
Abstract
Badan Penyelenggara Jaminan Sosial atau BPJS merupakan lembaga yang dibentuk untuk menyelenggarakan Program Jaminan Sosial di Indonesia berlandaskan Undang-Undang Nomor 40 Tahun 2004 dan Pasal 7 Undang-Undang Nomor 24 Tahun 2011. Jaminan Sosial ini menggantikan Jaminan Sosial yang telah berlaku sebelumnya. Terdapat sejumlah hak dan kewajiban yang mengatur masing-masing pihak, yaitu BPJS Kesehatan dan pelaksana pelayanan diantaranya adalah Fasilitas Kesehatan Tingkat Pertama (Dokter Gigi dan Manajer Puskesmas). Penelitian ini bertujuan untuk mengetahui tingkat kepuasan Dokter Gigi dan Manajer FKTP sebelum penerapan sistem BPJS Kesehatan, mengetahui tingkat kepuasan Dokter Gigi dan Manajer FKTP sesudah penerapan sistem BPJS Kesehatan dan menganalisis tingkat kepuasan Dokter Gigi dan Manajer FKTP sebelum dan sesudah penerapan sistem BPJS Kesehatan. Rancangan penelitian yang digunakan adalah penelitian dengan pendekatan Cross Sectional. Responden dipilih dengan metode total sampling. Berdasarkan hasil penelitian, diperoleh nilai signifikansi pada masing-masing sampel Dokter Gigi dan Manajer FKTP sebesar 0,000 dan 0,003. Artinya nilai signifikansi tersebut lebih kecil dari α = 0,05. Dapat disimpulkan bahwa tingkat kepuasan dokter gigi dan manajer FKTP sebelum penerapan sistem BPJS Kesehatan yang lebih tinggi dibandingkan dengan tingkat kepuasan setelah penerapan BPJS Kesehatan. Diharapkan sistem yang diberlakukan oleh BPJS Kesehatan terus mendapatkan perhatian agar kedepannya pelaksanaan sistem tersebut akan sesuai dengan harapan penyedia pelayanan.
English Abstract
Social insurance agency or BPJS is an institution established to applicate social insurance program in Indonesia based on Law No. 40, 2004 and article 7 of Law no 24, 2011. Then this social insurance will replace the social insurance that has prevailed previously. Social insurance agency is consist of 2 kinds, health insurance and employment insurance. Health insurance was held since January 1st, 2014. Futhermore, there are a number of rights and obligations that govern each of parties, namely health insurance and services implementation, the health facility level I (the Dentist and the Manager). The goal of this research : knowing the level satisfaction of the dentist and the manager of health facility level I before the application of the BPJS system, knowing the level satisfaction of the dentist and the manager of health facility level I after the application of the BPJS system and analyze the level satisfaction of the dentist and the manager of healt facility level I before and after the implementation of the BPJS system. The design of the study is a research with cross sectional approach. Respondents were selected with a total sampling method. Based on the result, there is significance value on each sample of dentist and manager, namely 0,000 and 0,003. This mean that the significance value is less than α = 0,05. It can be concluded that the level of satisfaction of the dentist and the manager of health facility level I before the application of the BPJS system is higher than the level satisfaction after the adoption of BPJS. It is hoped that the system imposed by BPJS always gets attention so that the future implementation of the system will be in accordance with the expectation of service providers
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FKG/2016/21/051611978 |
| Subjects: | 600 Technology (Applied sciences) > 617 Surgery, regional medicine, dentistry, ophthalmology, otology, audiology > 617.6 Dentistry |
| Divisions: | Fakultas Kedokteran Gigi > Kedokteran Gigi |
| Depositing User: | Kustati |
| Date Deposited: | 14 Nov 2016 13:43 |
| Last Modified: | 19 Oct 2021 03:28 |
| URI: | http://repository.ub.ac.id/id/eprint/126778 |
Preview |
Text
BAB_V.pdf Download (1MB) | Preview |
Preview |
Text
BAB_IV.pdf Download (1MB) | Preview |
Preview |
Text
Cover_+_Daftar_Isi.pdf Download (1MB) | Preview |
Preview |
Text
BAB_III.pdf Download (1MB) | Preview |
Preview |
Text
BAB_VII.pdf Download (1MB) | Preview |
Preview |
Text
BAB_VI.pdf Download (1MB) | Preview |
Preview |
Text
Daftar_Pustaka.pdf Download (1MB) | Preview |
Preview |
Text
Lampiran.pdf Download (3MB) | Preview |
Preview |
Text
ABSTRAK_Fania_Alfadin_Uba_125070400111019.pdf Download (1MB) | Preview |
Preview |
Text
ABSTRACT_Fania_Alfadin_Uba_125070400111019.pdf Download (1MB) | Preview |
Preview |
Text
BAB_I.pdf Download (1MB) | Preview |
Preview |
Text
BAB_II.pdf Download (1MB) | Preview |
Actions (login required)
 |
View Item |