Fadillah, Ivan Mochammad (2017) Analisis Penerapan Sistem Informasi Direktorat Jenderal Pajak (SIDJP) Sebagai Upaya Meningkatkan Kinerja Pegawai (Studi Pada Kantor Pelayanan Pajak Pratama Bekasi Barat). Sarjana thesis, Universitas Brawijaya.
Abstract
Tahun ke tahun Direktorat Jendral Pajak (DJP) terbilang sering melakukan reformasi perpajakan. Reformasi Perpajkan yang dilakukan salah satunya adalah dengan perbaikan sistem informasi dalam administrasi perpajakan dengan menggunakan sistem teknologi informasi. Sistem teknologi informasi yang terdapat di Direktorat Jenderal Pajak (DJP) adalah Sistem Informasi Direktorat Jenderal Pajak (SIDJP). Sistem teknologi informasi mengalami perkembangan dikarenakan adanya reformasi perpajakan melalui sistem admnistrasi perpajakan (SAP). Sistem administrasi perpajakan dapat diterapkan melalui kemajuan teknologi terbaru sistem administrasi perpajakan yaitu melalui pengembangan aplikasi Sistem Informasi Direktorat Jenderal Pajak (SIDJP) untuk menggantikan aplikasi sebelumnya yang diharapkan mempermudah pekerjaan pegawai pajak sehingga memberikan dampak positif terhadap kinerja pegawai pajak. Penelitian ini bertujuan untuk mengetahui dan menganalisis penerapan Sistem Informasi Direktorat Jenderal Pajak (SIDJP) di Kantor Pelayanan Pajak Pratama Bekasi Barat, serta bertujuan untuk mengetahui dan menganalisis kinerja pegawai di Kantor Pelayanan Pajak Pratama Bekasi Barat dalam menerapkan Sistem Informasi Direktorat Jenderal Pajak (SIDJP). Jenis penelitian yang digunakan dalam penelitian ini menggunakan jenis penelitian kualitatif dengan pendekatan deskriptf. Sumber data yang digunakan yaitu data primer berupa data hasil wawancara dan data sekunder berupa data pegawai di Kantor Pelayanan Pajak berdasarkan usia dan pendidikan terakhir. Hasil dari penelitian ini menunjukan bahwa penerapan SIDJP di KPP Pratama Bekasi Barat telah sesuai dengan teori EUCS dimana telah mencakup 5 komponen sehingga dapat meningkatkan kinerja pegawai KPP Pratama Bekasi Barat. Namun, di lapangan masih terdapat kendala dalam hal kecepatan akses yang tekadang offline dan mengalami penurunan dikarenakan terhubung dengan satu server pusat yang sama sehingga perlu adanya upaya perbaikan terhadap penerapan SIDJP di KPP Pratama Bekasi Barat.
English Abstract
Year after year the Directorate General of taxes (DJP) is often doing tax reform. Perpajkan reform is done with improvements in the administration of taxation information system using information technology systems. Information technology system in the Directorate General of taxes (DJP) is the tax Directorate General information systems (SIDJP). Information technology system is experiencing the development of due tax reform through tax admnistrasi system (SAP). Administrative system of taxation can be applied through the latest technological advances the administration system of taxation that is through the development of the application of the tax Directorate General information systems (SIDJP) to replace the previous application expected to facilitate the work of the officials of the tax so that it gives a positive impact on performance of tax officers. This research aims to know the as well as the analyzing the application of the tax Directorate General Information Systems (SIDJP) in Tax Services Office Pratama Bekasi Barat. Mext Goals is to find out and analyze the performance of employees in the Tax Services Office Pratama Bekasi Bara in applying the tax Directorate General information systems (SIDJP). The type of research used in this study using this type of qualitative research with the deskript approach i f. the source data used the primary data in the form of data that is the result of the interviews of several employees in the Tax Services Office Pratama Bekasi Barat was directly responsible for the implementation of the SIDJP along with the performance of the employees. In addition, secondary data as supporting data in the form of employee data in Tax Services Office Pratama Bekasi Barat based on age and education the last as well as other data that supports the . Data analysis methods used by researchers is an interactive model of the Miles and Huberman. The results of this research show that the application of SIDJP in the KPP Pratama Bekasi West were in accordance with the theory of EUCS which include 5 components so that it can improve the performance of the employees of the KPP Pratama Bekasi West. However, in the field there are still constraints in terms of access speed that is sometimes offline and decline due to connect with one of the same central server so the need for reparation against the application of SIDJP in the Tax Services Office Pratama Bekasi Barat.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FIA/2017/1207/051800905 |
| Uncontrolled Keywords: | Analisis, Sistem Informasi Direktorat Jenderal Pajak, SIDJP, Kinerja, Penerapan SIDJP |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.3 Personnel management (human resource management) |
| Divisions: | Fakultas Ilmu Administrasi > Ilmu Administrasi Bisnis / Niaga |
| Depositing User: | Yusuf Dwi N. |
| Date Deposited: | 29 Jan 2018 07:08 |
| Last Modified: | 26 Oct 2021 01:57 |
| URI: | http://repository.ub.ac.id/id/eprint/8553 |
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