Kurniawan, Aditya (2018) Evaluasi User Experience Dengan Metode Heuristic Evaluation Dan Persona (Studi Pada : Situs Web Dalang Ki Purbo Asmoro). Sarjana thesis, Universitas Brawijaya.
Abstract
Website Ki Purbo Asmoro adalah sebuah website yang memuat informasi tentang seorang tokoh dalang, beserta informasi terkaitnya seperti agenda pentas, karya, profil, koleksi foto dan video. Namun kenyataanya, website tersebut masih mengalami beberapa keluhan. Keluhan ini diutarakan oleh para pengguna website tersebut, dimana dalam menggunakan website tersebut masih merasakan bingung dalam mengakses informasi, konten dengan bahasa yang tidak konsisten, dan lain-lain. Dengan adanya masalah tersebut, diperlukan sebuah analisis user experience menggunakan metode yang disebut Heuristic Evaluation. Dengan menggunakan metode ini nantinya akan diketahui pokok permasalahan apa yang ada pada website terkait sesuai 10 prinsip Heuristic yang diangkat pada metode tersebut, beserta kondisi tingkat keparahan (severity ratings) pada website yang diuji. Selain itu, juga dilakukanya sebuah penggalian informasi terhadap pengguna potensial website, kemudian informasi tersebut dijadikan sebuah Persona. Persona nantinya akan memuat informasi mengenai karakteristik pengguna saat pengalaman awal mengakses website tersebut. Metode Heuristic Evaluation dilakukan sebanyak 2 kali. Evaluasi tahap 1 sebagai bahan data temuan masalah yang ada, lalu hasil dari evaluasi sebagai dasar atas perbaikan yang akan dilakukan (prototype). Sedangkan evaluasi tahap 2, dilakukan pada hasil perbaikan (prototype) yang sudah jadi. Hasil akhir menunjukan, pada evaluasi tahap 1, titik temuan permasalahan terbanyak yaitu pada prinsip H4 - Consistency and Standards, dan pada H8 - Aesthetic and Minimalist Design. Masalah yang muncul pada tahap dua yaitu pada prinsip H4 - Consistency and Standards, dan H7 - Flexibility and Efficiency of use. Masalah yang muncul pada evaluasi tahap 2 disebabkan atas perbaikan yang dilakukan berdasarkan temuan masalah pada evaluasi tahap 1 digabungkan dengan Persona. Perbandingan hasil akhir menunjukan bahwa temuan jumlah permasalahan menurun, semula temuan masalah sebanyak 22, menjadi 3 temuan masalah saja. Sedangkan severity ratings pada kedua tahap evaluasi juga menurun.
English Abstract
Ki Purbo Asmoro website is a website that contains information about a narrator figure, along with related information such as stage performance, work, profile, photo and video collection. However, in fact, the website is still experiencing some shortages. These shortages are expressed by the users of the website, where they still feel confused in accessing information, content with inconsistent language, and others while using the website. Given this problem, an analysis of user experience using a method called Heuristic Evaluation is needed. By using this method, the main issues on the corresponding website according to the 10 Heuristic principles appear on the method, along with the condition of severity ratings on the website being tested. In addition, a seeking of information on the potential users of the website would be done, in which the information would be made into a Persona. The Persona would contain information about the characteristics of the user during the initial experience of accessing the website. Heuristic Evaluation Method was done 2 times. The evaluation of the phase 1 would be the data finding of the problem, while the result of the evaluation became the basis for the improvement that would be done (prototype). While in the evaluation of the phase 2, it would be done to the accomplished results of the improvement (prototype). The final result showed that on the evaluation of the phase 1, the most occurred problem was found on the principle of H4 - Consistency and Standards, and on H8 - Aesthetic and Minimalist Design. The problems occurred in the second stage were on the principle of H4 - Consistency and Standards, and H7 - Flexibility and Efficiency of use. The problems that arose in the second phase of the evaluation were due to some improvements made based on the findings of the problems in the first phase evaluation combined with the Persona. The comparison of the final results showed that the findings of the number of problems decreased, in which the 22 original problem findings became 3 problem findings only. The severity ratings in both stages of evaluation also decreased.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FTIK/2018/22/051800759 |
| Uncontrolled Keywords: | Evalusi, User Experience, Usability, Heuristic Evaluation, Severity Ratings, Persona, Ki Purbo Asmoro |
| Subjects: | 000 Computer science, information and general works > 005 Computer programming, programs, data > 005.2 Programming for specific types of computers, for specific operating systems, for specific user interfaces > 005.27 Programming for processing modes > 005.276 Programming for distributed computing > 005.276 2 Programming languages (Electronic computers) / Web sites--Design |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Yusuf Dwi N. |
| Date Deposited: | 26 Jun 2018 04:06 |
| Last Modified: | 26 Oct 2021 06:52 |
| URI: | http://repository.ub.ac.id/id/eprint/11598 |
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