Items where Author is "Indonesia, ShantarimadioPutri"

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Indonesia, ShantarimadioPutri (2011) Analisis Pengaruh Faktor Pelayanan Prima (Service Excellence) Terhadap Kepuasan Pelanggan (Studi Kasus Pada Unit Pelayanan PDAM Kota Malang). Sarjana thesis, Universitas Brawijaya.

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