Inezta, Berliana Amor and Susilowati, S.Sos., M.AB (2024) Evaluasi SOP Pelayanan Perizinan Konser Play Music Festival Malang 2023 yang Diselenggarakan Oleh CV Imagine Promosindo. Diploma thesis, Universitas Brawijaya.
Abstract
Penulisan Tugas Akhir ini memiliki tujuan untuk mengevaluasi dampak penerapan Standar Operasional Prosedur (SOP) pelayanan perizinan terhadap pelaksanaan Konser Play Music Festival Malang 2023. Teknik pengumpulan data yang digunakan yaitu kualitatif deskriptif. Dari hasil penelitian, diketahui bahwa peran instansi seperti BAPENDA Kota Malang, Dinas PTSP Kota Malang dan Kepolisian Kota Malang masih memiliki hambatan yang mempengaruhi efisiensi dan efektivitas pelayanan mereka.
English Abstract
This thesis aims to evaluate the impact of implementing Standard Operational Procedures (SOP) for licensing services on the execution of the Malang 2023 Play Music Festival. The data collection technique used is descriptive qualitative. The research results reveal that the roles of agencies such as the Malang City Regional Revenue Agency (BAPENDA), the Malang City One Stop Service Agency (Dinas PTSP), and the Malang City Police still encounter obstacles that affect the efficiency and effectiveness of their services.
| Item Type: | Thesis (Diploma) |
|---|---|
| Identification Number: | 0524170025 |
| Uncontrolled Keywords: | SOP, Perizinan, Konser Musik SOP, Licensing, Music Concert |
| Divisions: | Program Vokasi > D3 Administrasi Bisnis |
| Depositing User: | Sugeng Moelyono |
| Date Deposited: | 27 May 2024 07:38 |
| Last Modified: | 27 May 2024 07:38 |
| URI: | http://repository.ub.ac.id/id/eprint/219573 |
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Text (DALAM MASA EMBARGO)
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