Rancangan Video User Education terkait Layanan Mandiri di Perpustakaan Universitas Negeri Malang

Melia, Mela Arta and Rani Auliwati Rachman, S.AP., M.I.Kom. (2023) Rancangan Video User Education terkait Layanan Mandiri di Perpustakaan Universitas Negeri Malang. Diploma thesis, Universitas Brawijaya.

Abstract

Layanan mandiri yang merupakan inovasi dari kemajuan teknologi informasi termasuk di dalam layanan sirkulasi. Layanan mandiri dapat diartikan bahwa pemustaka melakukan peminjaman, perpanjangan, dan pengembalian bahan pustaka dengan bantuan diri sendiri atau dilakukan secara mandiri dan hanya dengan berbantuan teknologi mesin. Penelitian ini membahas tentang rancangan video user education terkait layanan mandiri di perpustakaan Universitas Negeri Malang. Tujuan penelitian ini yaitu untuk mengetahui bagaimana rancangan video user education tentang layanan mandiri melalui persepsi pemustaka terhadap layanan mandiri di Perpustakaan Universitas Negeri Malang. Metode penelitian yang digunakan pada penelitian ini menggunakan metode penellitian deskriptif dengan pendekatan kualitatif. Teknik analisis data pada penelitian ini menggunakan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian ini yaitu rancangan video user education terkait layanan mandiri yang diunggah melalui media sosial Instagram UPT Perpustakaan Universitas Negeri Malang mendapatkan hasil sebanyak 113 likes dan 9 comments pada konten peminjaman buku, sedangkan pada konten perpanjangan buku mendapatkan hasil sebanyak 95 likes dan 5 comments.

English Abstract

Self-service, which is an innovation from advances in information technology, is included in circulation services. Self-service means that users borrow, extend and return library materials with their own assistance or are carried out independently and only with the assistance of machine technology. This study discusses the design of the videouser education related to self-service in the library of State University of Malang. The purpose of this study is to find out how the video design user education about self-service through user perceptions of self-service at the State University of Malang Library. The research method used in this study uses the method study descriptive with a qualitative sapproach. Data analysis techniques in this study used data reduction, data presentation, and drawing conclusions. The result of this research is video designer education related to self-service that was uploaded via social media Instagram UPT Library State University of Malang got 113 results likes and comments on the book borrowing content, while on the book extension content the results were 95 likes and comments.

Item Type: Thesis (Diploma)
Identification Number: 052317
Uncontrolled Keywords: Perpustakaan Perguruan Tinggi, User Education, Layanan Mandiri
Divisions: Program Vokasi > D3 Administrasi Bisnis
Depositing User: Unnamed user with username tunjungsari
Date Deposited: 01 Feb 2024 02:03
Last Modified: 01 Feb 2024 02:03
URI: http://repository.ub.ac.id/id/eprint/215252
[thumbnail of DALAM MASA EMBARGO] Text (DALAM MASA EMBARGO)
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