Hutapea, Tri Handani and Dr. Nur Ambulani,, S.E.,M.Si (2023) Peran Public Relations dalam Komunikasi Pelayanan Publik di Kementerian ATR/BPN Jakarta. Diploma thesis, Universitas Brawijaya.
Abstract
Tugas akhir bertujuan untuk mendeskripsikan peran public relations dalam komunikasi pelayanan publik di Kementerian ATR/BPN Jakarta. Jenis tugas akhir ini adalah deskriptif kualitatif. Teknik pengumpulan data yang digunakan yaitu observasi, wawancara dan dokumentasi. Dari hasil penelitian diketahui bahwa Bagian Biro Hubungan Masyarakat Kementerian ATR/BPN Jakarta dalam melaksanakan peran komunikasi pelayanan publik melengkapi teori yang digunakan yaitu Peranan Strategi Humas oleh M. Cutlip dan Allen H. Centre (2013) dalam bukunya yang berjudul "Effective Public Relations" yaitu Teknik Komunikasi, Expert Prescriber (pakar perumus), Fasilitator komunikasi, dan Fasilitator Pemecahan Masalah.
English Abstract
The final project aims to describe the role of public relations in public service communication at the Ministry of ATR/BPN Jakarta. This type of final project is descriptive qualitative. The data collection techniques used are observation, interviews and documentation. From the results of the study it is known that the Public Relations Division of the Ministry of ATR / BPN Jakarta in carrying out the role of public service communication complements the theory used, namely the Role of Public Relations Strategy by M. Cutlip and Allen H. Center (2013) in his book entitled "Effective Public Relations", namely Communication Techniques, Expert Prescriber, Communication Facilitator, and Problem Solving Facilitator.
| Item Type: | Thesis (Diploma) |
|---|---|
| Identification Number: | 0523170186 |
| Uncontrolled Keywords: | Peran Public Relations, Komunikasi, Pelayanan Publik-Public Relations Role, Communication, Public Service |
| Divisions: | Program Vokasi > D3 Administrasi Bisnis |
| Depositing User: | Sugeng Moelyono |
| Date Deposited: | 15 Nov 2023 02:47 |
| Last Modified: | 15 Nov 2023 02:47 |
| URI: | http://repository.ub.ac.id/id/eprint/204426 |
![[thumbnail of DALAM MASA EMBARGO]](http://repository.ub.ac.id/style/images/fileicons/text.png) |
Text (DALAM MASA EMBARGO)
Tri Handani Hutapea.pdf Restricted to Registered users only until 31 December 2025. Download (3MB) |
Actions (login required)
 |
View Item |