Nizar, Mutia Attalia and Dr. Mintarti Rahayu, (2022) Peran Organizational Citizenship Behavior (Ocb) Sebagai Mediasi Pengaruh Employee Engagement Dan Komitmen Organisasional Terhadap Kinerja Karyawan (Studi Pada Rsia Puri Bunda Malang). Magister thesis, Universitas Brawijaya.
Abstract
Penelitian ini bertujuan untuk menguji dan menjelaskan peran organizational citizenship behavior (OCB) sebagai mediasi pengaruh employee engagement dan komitmen organisasional terhadap kinerja karyawan. Penelitian dengan pendekatan kuantitatif ini menggunakan kuesioner sebagai alat pengumpulan data. Populasi penelitian adalah karyawan RSIA Puri Bunda Malang dengan sampel sebesar 119 responden yang dipilih dengan metode proportional random sampling. Teknik analisis data yang digunakan yaitu SEM (Structural Equation Modelling) PLS. Hasil uji hipotesis menunjukkan bahwa employee engagement dan komitmen organisasional tidak terbukti berpengaruh secara langsung terhadap kinerja karyawan, sedangkan hasil pengujian mediasi menunjukkan bahwa organizational citizenship behaviour (OCB) terbukti berperan sebagai mediasi penuh pada pengaruh kedua variabel independen tersebut terhadap kinerja karyawan. Hal ini berarti bahwa employee engagement maupun komitmen organisasional hanya akan mampu meningkatkan kinerja karyawan RSIA Puri Bunda Malang bila kedua variabel tersebut cukup kuat untuk mewujudkan perilaku kerja karyawan bercirikan organizational citizenship behaviour seperti kesiapan untuk saling membantu dan bekerja semaksimal mungkin, lebih dari sekedar mencapai standar minimal yang ditetapkan
English Abstract
The objective of this research is to assess and explain the role of Organizational Citizenship Behavior (OCB) in mediating the effects of employee engagement and organizational commitment on employee performance. The data of this quantitative research was harvested from questionnaires, which were distributed to 119 respondents selected using proportional random sampling from the population of employees of Puri Bunda Maternity Hospital in Malang, and was analyzed using Structural Equation Modeling – PLS. The results of the hypothesis testing suggest that employee engagement and organizational commitment have no direct effect on employee performance and that Organizational Citizenship Behavior (OCB) fully mediate the effects of those variables on employee performance. This means that employee engagement and organizational commitment will only be able to increase employee performance if they are strong enough to encourage employee’s working behaviors that are characterized by organizational citizenship behavior such as readiness to help each other and working as hard as possible more than merely achieving the predetermined minimum standard.
Other obstract
-
| Item Type: | Thesis (Magister) |
|---|---|
| Identification Number: | :0422020093 |
| Uncontrolled Keywords: | Employee Engagement, Komitmen Organisasional, Organizational Citizenship Behavior (OCB), dan Kinerja Karyawan, employee engagement, organizational commitment, Organizational Citizenship Behavior (OCB), employee performance |
| Subjects: | 600 Technology (Applied sciences) > 658 General management |
| Divisions: | S2/S3 > Magister Manajemen, Fakultas Ekonomi dan Bisnis |
| Depositing User: | Nur Cholis |
| Date Deposited: | 18 Jul 2023 07:57 |
| Last Modified: | 18 Jul 2023 07:57 |
| URI: | http://repository.ub.ac.id/id/eprint/201945 |
![[thumbnail of DALAM MASA EMBARGO]](http://repository.ub.ac.id/style/images/fileicons/text.png) |
Text (DALAM MASA EMBARGO)
Mutia Attalia Nizar.pdf Restricted to Registered users only until 31 December 2024. Download (6MB) |
Actions (login required)
 |
View Item |