Ferghyna, - and Aditya Rachmadi, S.ST., M.TI. and Admaja Dwi Herlambang, S.Pd., M.Pd. (2020) Pengaruh Facilitating Condition dan Behavioral Intention Terhadap Use Behavior Pasa Pengguna Aplikasi BNI Mobile banking. Sarjana thesis, Universitas Brawijaya.
Abstract
BNI mobile banking merupakan layanan/aplikasi yang dapat memudahkan pengguna untuk melakukan transaksi perbankan secara aman, mudah, dan cepat melalui smartphone. Tujuan penelitian ini untuk mengetahui minat perilaku pengguna aplikasi BNI mobile banking berdasarkan model unified theory of acceptance and use of technology (UTAUT). Penelitian ini akan melakukan analasis pengaruh variabel facilitating condition dan behavioral intention terhadap variabel use behavior. Pengumpulan data dilakukan dengan menyebarkan kuesioner dengan 15 butir pertanyaan kepada 100 responden dan dilakukan secara online. Data penelitian diolah dengan pendekatan deskriptif dan perhitungan data menggunakan program SPSS versi 25. Hasil penelitian menunjukkan variabel yang berada dikategori sangat tinggi adalah facilitating condition sebesar 84% dan behavioral intention sebesar 82%, sedangkan variabel use behavior dikategorikan tinggi dengan nilai 64%. Hasil penelitian juga menunjukkan variabel facilitating condition dan behavioral intention memiliki pengaruh positif terhadap variabel use behavior.
English Abstract
BNI mobile banking is a service/application that allows users to make banking transactions securely, easily, and quickly through a smartphone. The purpose Of This research is to know the interest in the user behavior of BNI mobile banking application based on unified theory of acceptance and use of technology (UTAUT) model. This research will analyze the influence of facilitating condition and behavioral intention variables on variable use behavior. Data collection is conducted by spreading questionnaire with 15 questions to 100 respondents and done online. The research data is processed with a descriptive approach and data calculation using SPSS version 25 program. The results of the study showed that the variables in the very high category were facilitating conditions of 84% and behavioral intention by 82%, while the use behavior variables were categorized as high as 64%. The results of the study also showed facilitating condition and behavioral intention variables to have a positive effect on the use behavior variables.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | 0520150165 |
| Uncontrolled Keywords: | aplikasi, mobile banking, analisis, pengaruh, facilitating condition, behavioral intention, use behavior, unified theory of acceptance and use of technology, application, mobile banking, analysis, influence, facilitating condition, behavioral intention, use behavior, unified theory of acceptance and use of technology |
| Subjects: | 000 Computer science, information and general works > 004 Computer science |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Budi Wahyono Wahyono |
| Date Deposited: | 23 Sep 2022 02:08 |
| Last Modified: | 23 Sep 2022 02:08 |
| URI: | http://repository.ub.ac.id/id/eprint/194680 |
![[thumbnail of DALAM MASA EMBARGO]](http://repository.ub.ac.id/style/images/fileicons/text.png) |
Text (DALAM MASA EMBARGO)
0520150165-Ferghyna.pdf Restricted to Registered users only until 31 December 2023. Download (3MB) |
Actions (login required)
 |
View Item |