Purbowo, DedI and Drs. Sunaryo,, M.Si., Ph.D and Dr. lr. Nur Prima Waluyowati,, MM (2022) Pengaruh Leadership Terhadap Kinerja Operasional, Dimediasi Oleh Quality Improvement (Studi Pada Pt Pindad (Persero). Magister thesis, Universitas Brawijaya.
Abstract
Penelitian ini dilakukan untuk menganalisis pengaruh langsung leadership terhadap kinerja operasional (kualitas produk dan produktivitas) dan menganalisis pengaruh tidak langsung leadership terhadap kinerja operasional (kualitas produk dan produktivitas) yang dimediasi oleh Quality Improvement (Proses Kontrol dan Teamwork) pada PT Pindad (Persero). Pengambilan sampel pada penelitian ini menggunakan cluster sampling dengan jumlah sampel sebesar 110 responden dan setelah dilakukan penelitian, sampel yang didapatkan adalah 108 sampel karyawan PT Pindad (Persero) area Malang. Analisis data yang digunakan adalah SEM-PLS dengan software Smart PLS 3.0. Berdasarkan hasil penelitian didapatkan hasil : 1) Leadership memiliki pengaruh positif dan signifikan terhadap kinerja operasional; 2) Leadership mempunyai pengaruh yang signifikan terhadap kinerja operasional, dimediasi oleh proses kontrol; 3) Leadership mempunyai pengaruh yang signifikan terhadap kinerja operasional, dimediasi oleh teamwork. Saran agar kinerja operasional lebih baik adalah PT Pindad (Persero) perlu meningkatkan komitmen leadership utamanya terkait fokus seorang leader. Leader yang ada di PT Pindad harus lebih berfokus pada kualitas dibandingkan dengan hasil produksi. Terkait proses kontrol, proses kontrol hasil produk dan proses kontrol proses produksi sudah sangat baik namun perlu perbaikan dalam proses kontrol material masuk (incoming material)
English Abstract
This research was conducted to analyze the direct effect of leadership on operational performance (product quality and productivity) and to analyze the indirect effect of leadership on operational performance (product quality and productivity) with the mediation of quality improvement (control process and teamwork) at PT Pindad (Persero). Using cluster sampling, 110 people were selected as the respondents. Following the research, 108 employees of PT Pindad (Persero) were selected as the sample. The data was analyzed using SEM-PLS in SmartPLS 3.0. This study finds that leadership positively and significantly influences operational performance, that leadership with the mediation of control process significantly affects operational performance, and that leadership with the mediation of teamwork significantly impacts operational performance. In order to improve their operational performance, PT Pindad (Persero) need to increase their leadership commitment, particularly that focusing on the self of leaders. Leaders in the company need to focus on quality rather than on production yield. In addition, the control processes of production yield and production process need some improvement in the incoming material control process
Other obstract
-
| Item Type: | Thesis (Magister) |
|---|---|
| Identification Number: | 0422020007 |
| Uncontrolled Keywords: | Leadership, Proses Kontrol, Teamwork, leadership, control process, teamwor |
| Subjects: | 600 Technology (Applied sciences) > 658 General management |
| Divisions: | S2/S3 > Magister Manajemen, Fakultas Ekonomi dan Bisnis |
| Depositing User: | Nur Cholis |
| Date Deposited: | 11 Jul 2022 01:24 |
| Last Modified: | 11 Jul 2022 01:25 |
| URI: | http://repository.ub.ac.id/id/eprint/191790 |
![[thumbnail of DALAM MASA EMBARGO]](http://repository.ub.ac.id/style/images/fileicons/text.png) |
Text (DALAM MASA EMBARGO)
DEDI PURBOWO.pdf Restricted to Registered users only until 31 December 2024. Download (5MB) |
Actions (login required)
 |
View Item |