Handoyo, Sarwo Edy (2019) Pengaruh Intolerance Of Ambiguity, Perspektif, Dan Jenis Ukuran Terhadap Evaluasi Kinerja: Studi Eksperimen Di Dua Pts Jakarta Yang Menerapkan Balanced Scorecard. Doctor thesis, Universitas Brawijaya.
Abstract
Evaluasi kinerja organisasi menjadi faktor kunci untuk mencapai visi. Balanced scorecard dapat digunakan sebagai sistem manajemen kinerja untuk menerjemahkan visi dan misi organisasi menjadi ukuran kinerja yang dapat dikendalikan. Tujuan penelitian ini untuk mengetahui pengaruh intolerance of ambiguity, perspektif, jenis ukuran balanced scorecard terhadap hasil evaluasi kinerja. Pendekatan penelitian yang digunakan kuantitatif, penelitian dilakukan di dua PTS Jakarta yang menerapkan balanced scorecard. Responden penelitian sebanyak 128 pimpinan program studi, dekanat dan rektorat yang berperan sebagai partisipan dalam penelitian eksperimen. Metode analisis yang digunakan anova tiga jalur diolah dengan menggunakan software SPSS versi 24. Hasil peneltian menunjukan bahwa intolerance of ambiguity evaluator berpengaruh terhadap hasil evaluasi kinerja. Perspektif balanced scorecard berpengaruh terhadap hasil evaluasi kinerja. Jenis ukuran balanced scorecard berpengaruh terhadap hasil evaluasi kinerja. Interaksi intolerance of ambiguity evaluator, perspektif dan jenis ukuran balanced scorecard berpengaruh terhadap hasil evaluasi kinerja. Hasil penelitian ini memiliki dampak terhadap perilaku dan manajemen organisasi.
English Abstract
The performance evaluation of an organization is a main factor to reach a vision and Balanced Scorecard can be used as a performance management system to make an organization whose vision and mission become a performance measurement which can be controlled. This research aims to determine the influence of intolerance of ambiguity, perspective and type of size in balanced scorecard on the results of performance evaluation. This research uses a quantitative approach which conducted in two private universities in Jakarta that apply balanced scorecard. Moreover, there were 128 respondents consisting of the head of study programs, the deans and rectors as the participants of the experiment of the research and the analysis method used is three-way ANOVA and later processed with a software named SPSS version 24. The results of this research show that the intolerance of ambiguity as an evaluator has an influence on the results of performance evaluation as well as the perspective of balanced scorecard which also has an influence on the results of performance evaluation. Furthermore, the type of size in balanced scorecard has an influence on the results of performance evaluation and the interaction between the intolerance of ambiguity as an evaluator, perspective and the type of size in balanced scorecard has an influence on the results of performance evaluation. Overall, the results of this research has an impact on the organization’s performance and management.
Other obstract
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| Item Type: | Thesis (Doctor) |
|---|---|
| Identification Number: | DIS/658.401/HAN/p/2019/061901460 |
| Uncontrolled Keywords: | PLANNING, POLICY MAKING |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.4 Executive management > 658.401 Planning, policy making, control, quality management |
| Divisions: | S2/S3 > Doktor Ilmu Manajemen, Fakultas Ekonomi dan Bisnis |
| Depositing User: | Endang Susworini |
| Date Deposited: | 19 Feb 2021 02:57 |
| Last Modified: | 19 Feb 2021 02:57 |
| URI: | http://repository.ub.ac.id/id/eprint/183430 |
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