Implementasi Algoritme Fuzzy Tsukamoto Untuk Penilaian Kinerja Pegawai PT. Bank Tabungan Negara (Persero) Divisi CCRD (Consumer Collection & Remedial Division)

Resna, Muhammad (2020) Implementasi Algoritme Fuzzy Tsukamoto Untuk Penilaian Kinerja Pegawai PT. Bank Tabungan Negara (Persero) Divisi CCRD (Consumer Collection & Remedial Division). Sarjana thesis, Universitas Brawijaya.

Abstract

Pegawai adalah orang yang bekerja di suatu perusahaan dengan mendapatkan gaji (upah) dari perusahaan tersebut. Kinerja pegawai adalah hasil kerja kualitas dan kuantitas yang dicapai seseorang pegawai dalam melaksanakan tugasnya sesuai dengan tanggung jawab yang diberikan kepadanya. Sehingga setiap perusahaan membutuhkan penilaian kinerja agar perusahaan dapat mengevaluasi kinerja setiap pegawai pada setiap bulannya. Pada perusahaan Bank Tabungan Negara (Persero) divisi CCRD (Consumer Collection & Remedial Division) masih menggunakan sistem penilaian Microsoft Excel sehingga dibutuhkan sistem yang dapat mempermudah pimpinan untuk memberi penilaian kinerja pegawai serta memberikan penilaian yang lebih akurat. Solusi yang dibuat untuk membuat sistem tersebut adalah dengan menggunakan metode Fuzzy Tsukamoto. Fuzzy Tsukamoto yang digunakan bertujuan untuk menghitung penilaian setiap pegawai pada setiap jabatan. Berdasarkan pengujian akurasi yang telah dilakukan, dari 50 data uji jabatan Skip Tracer, 30 data uji jabatan Assistant Field Collector, 10 data uji jabatan Field Collector, 8 data uji jabatan Skip Tracer Coordinator, 10 data uji jabatan Team Leader Field Collector, 5 data uji jabatan Collective Staff, dan 5 data uji jabatan Branch Coordinator. Maka dari data uji tersebut jabatan Skip Tracer mendapatkan akurasi sebesar 86%, jabatan Assistant Field Collector sebesar 76%, jabatan Field Collector sebesar 70%, jabatan Skip Tracer Coordinator sebesar 75%, jabatan Team Leader Field Collector sebesar 90%, jabatan Collective Staff sebesar 60%, dan jabatan Branch Coordinator sebesar 80%.

English Abstract

Employees are people who work in a company by getting a salary (wage) from the company. The employees performance is the work of quality and quantity achieved by an employee in carrying out his duties in accordance with the responsibilities given to him. So that every company needs assessment of performance for the company to evaluate the performance of each employee in every month. At Bank Tabungan Negara (Persero) company, the CCRD division (Consumer Collection & Remedial Division) still uses the Microsoft Excel scoring system so that a system that can facilitate leaders to assess employee performance and provide a more accurate assessment are needed. The solution for making this system is by using the Fuzzy Tsukamoto method. Fuzzy Tsukamoto is used to calculate the rating of each employee in each position. Based on the accuracy testing that has been done, from 50 Skip Tracer position test data, 30 Assistant Field Collector position test data, 10 Field Collector position test data, 8 Skip Tracer Coordinator position test data, 10 Team Leader Field Collector position test data, 5 Collective Staff position test data, and 5 Branch Coordinator position test data. So from the test data, Branch Coordinator positions get accuracy of 86%, Branch Coordinator positions by 76%, Field Collector positions by 70%, Skip Tracer Coordinator positions by 75%, Team Leader Field Collector positions by 90%, Team Leader Field Collector positions by 60%, and Branch Coordinator positions by 80%

Other obstract

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Item Type: Thesis (Sarjana)
Identification Number: SKR/FILKOM/2020/223/052003413
Uncontrolled Keywords: Pegawai, Kinerja Pegawai, Fuzzy Tsukamoto, Bank Tabungan Negara, Employees, Employees Performance, Fuzzy Tsukamoto, Bank Tabungan Negara
Subjects: 000 Computer science, information and general works > 004 Computer science > 004.2 System analysis and design, computer architecture, performance evaluation
Divisions: Fakultas Ilmu Komputer > Teknik Informatika
Depositing User: Budi Wahyono Wahyono
Date Deposited: 05 Aug 2020 08:21
Last Modified: 16 Oct 2024 02:52
URI: http://repository.ub.ac.id/id/eprint/180978
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