Zulhijdi, Muhammad Aswin (2019) Evaluasi Usability Situs Web Snapixa Dengan Menggunakan Metode Usability Testing Dan System Usability Scale. Sarjana thesis, Universitas Brawijaya.
Abstract
Snapixa merupakan aplikasi membuat sebuah landing page, milik Startup Codelaris yang dibuat bulan Mei 2018. Aplikasi ini masih dalam tahap prarilis, sehingga masih banyak masalah usability pada aplikasi tersebut sampai akhirnya dirilis. Penelitian ini dievaluasi untuk mengukur tingkat usability menggunakan metode Usability Testing sehingga menghasilkan rekomendasi perbaikan dengan mengukur aspek learnability dimana hasilnya 97,65% artinya tingkat keberhasilan responden baik, aspek effeciency sebesar 0.0003 goals/sec atau waktu menyelesaikan task 3 kali lebih lama dari pengguna expert, aspek error sebesar 0.010 artinya kesalahan responden tergolong kecil. Satisfaction menggunakan kuesioner System Usabilty Scale untuk mengetahui apakah sistem sudah layak digunakan yang diisi 20 pengguna aktif dan hasilnya 50%-63% artinya perlu adanya peningkatan lagi. Partisipan pengujian 8 orang pengguna baru dibagi 3 segmen, 3 orang berusia 19-30, 3 orang 31-40 dan 2 orang 41-54 tahun. Wawancara dilakukan untuk menggali permasalahan dari aplikasi sehingga dapat dievaluasi. Berdasarkan hasil pengujian usability dan wawancara ditemukan 9 permasalahan seperti pengguna kesusahan mengetahui tata letak tombol elemen, fungsi dari tombol elemen tersebut, warna yang monokrom, input link, letak tombol save, dan mengubah kata sandi. Dari permasalahan tersebut, didapatkan rekomendasi perbaikan menurut usability guidelines dimana hasil rekomendasi perbaikan masih belum berhasil menyelesaikan masalah karena tidak ada perancangan dan implementasi.
English Abstract
Snapixa is an application to make a landing page, owned by Startup Codelaris, which was made in May 2018. This application is still in the pre-release stage, so there are still many usability issues in the application until it is finally released. This study was evaluated to measure the level of usability using the Usability Testing method so as to produce recommendations for improvement by measuring aspects of learnability where the results are 97.65% meaning that the success rate of respondents is good, the aspect of efficiency is 0.0003 goals / sec or the time to complete a task 3 times longer than the expert user, the error aspect of 0.010 means that the respondent's error is relatively small. Satisfaction uses the System Usabilty Scale questionnaire to find out whether the system is suitable for use with 20 active users and the result is 50% -63% meaning it needs to be increased again. Participants tested 8 new users divided into 3 segments, 3 people aged 19-30, 3 people 31-40 and 2 people 41-54 years. Interviews were conducted to explore problems from the application so that they could be evaluated. Based on the results of usability testing and interviews found 9 problems such as user trouble finding the layout of the button elements, the function of the button elements, monochrome colors, input links, save button locations, and changing passwords. From these problems, recommendations for improvement were obtained according to usability guidelines where the results of recommendations for improvement still did not succeed in solving the problem because there was no design and implementation.
Other obstract
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| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FILKOM/2019/701/052001185 |
| Uncontrolled Keywords: | Snapixa, Usability testing, system usability scale, usability guidelines |
| Subjects: | 000 Computer science, information and general works > 004 Computer science > 004.2 System analysis and design, computer architecture, performance evaluation |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Endang Susworini |
| Date Deposited: | 10 Aug 2020 07:48 |
| Last Modified: | 10 Aug 2020 07:48 |
| URI: | http://repository.ub.ac.id/id/eprint/179804 |
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