Sari, Wheny Mela (2019) Evaluasi Pada Website Fakultas Peternakan Universitas Brawijaya Menggunakan Usability Testing. Sarjana thesis, Universitas Brawijaya.
Abstract
Fakultas Peternakan Universitas Brawijaya menggunakan website sebagai media layanan untuk mempermudah pekerjaan yang dilakukan oleh stakeholder. Berdasarkan hasil dari wawancara dan observasi, ditemukan permasalahan pada website Fakultas Peternakan yaitu adanya komplain dari pengguna mengenai tampilan dari situs web dan beberapa fungsinya (icon dan link) serta beberapa menu yang ditampilkan di website belum bisa digunakan sebagaimana mestinya, dari kekurangan tersebut berkaitan dengan permasalahan usability. Agar suatu website mencapai tujuan tertentu secara efektif, efisien, dan kepuasan pengguna perlu dilakukannya evaluasi. Evaluasi dilakukan untuk mengetahui tingkat kegunaan website dengan menggunakan metode usability testing serta memanfaatkan kuesioner usabilitas yaitu system usability scale (SUS). Untuk mengukur tingkat usability menggunakan metric usability, pengukuran usability berdasarkan 5 aspek usability yaitu efficiency, effectiveness, learnability, memorability dan satisfaction. Untuk aspek satisfaction memanfaatkan kuesioner SUS, sedangkan aspek efficiency, effectiveness, learnability dan memorability dilakukan pengujian usability. Pengujian usability dilakukan kepada kelompok pengguna mahasiswa dan pengguna calon mahasiswa dengan memberikan beberapa tugas, dari pengujian tersebut akan di dapatkan data berupa keberhasilan pengguna mengerjakan tugas, waktu yang dihabiskan pengguna dalam menggerjakan setiap tugas, jumlah langkah dan jumlah klik serta kesalahan-kesalahan yang dilakukan semua pengguna saat mengerjakan tugas. Hasil dari pengujian usability akan dihitung menggunakan matric usability, selain itu juga terdapat masalah usability yang muncul dari hasil pengujian terkait dengan konten, tombol, navigasi dan tata letak. Metode usability testing, observasi, wawancara dan kuesioner digunakan untuk mengukur tingkat usability pada website Fakultas Peternakan, serta menggali masalah terkait dengan usability. Masalah usability yang ditemukan pada saat pengujian, observasi dan wawancara akan diberikan rekomendasi berdasarkan usability guidelines. Rekomendasi diberikan untuk memperbaiki dan meningkatkan usability website Fakultas Peternakan.
English Abstract
The Faculty of Animal Husbandry of Universitas Brawijaya creates a website-based information system to facilitate the work carried out by stakeholders. Based on the results of interviews and observations, problems were found on the website of the Faculty of Animal Husbandry, namely complaints from users about the appearance of the website and some of its functions (icons and links) and some menus displayed on the website could not be used properly, from these deficiencies related to problems usability. In order for a website to achieve certain objectives effectively, efficiently, and user satisfaction needs to be evaluated. Evaluation was carried out to determine the level of usability of the website by using the usability testing method and using the usability questionnaire, namely system usability scale (SUS). To measure usability using usability metrics, usability measurements are based on 5 usability aspects, namely efficiency, effectiveness, learnability, memorability and satisfaction. For aspect satisfaction, use the SUS questionnaire, while efficiency, effectiveness, learnability and memorability aspects are tested by usability. Usability testing is carried out to groups of student and prospective student users by providing several tasks, from the test data will be obtained in the form of success of users working on assignments, time spent by users in working on each task, number of steps and number of clicks and errors made by all user while working on a task. The results of usability testing will be calculated using matric usability, besides that there are also usability problems that arise from the test results related to content, buttons, navigation and layout. The usability testing, observation, interview and questionnaire methods were used to measure the usability level on the Faculty of Animal Husbandry website, as well as explore problems related to usability. Usability problems found during testing, observation and interviews will be given recommendations based on usability guidelines. Recommendations are given to improve and improve the usability of the Faculty of Animal Husbandry website.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FILKOM/2019/272/051905590 |
| Uncontrolled Keywords: | Usability, Faculty of Animal Husbandry, Usability Testing, System Usability Scale (SUS), Website. |
| Subjects: | 000 Computer science, information and general works > 006 Special computer methods > 006.7 Multimedia systems |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Endang Susworini |
| Date Deposited: | 08 Nov 2019 07:24 |
| Last Modified: | 08 Nov 2019 07:24 |
| URI: | http://repository.ub.ac.id/id/eprint/171281 |
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