Knowledge Management dan Peran Strategic Partner Sumber Daya Manusia: Pengaruhnya terhadap Perencanaan Strategik dan Kinerja Organisasi (Studi pada Rumah Sakit di Bali)

Sintaasih, DesakKetut (2011) Knowledge Management dan Peran Strategic Partner Sumber Daya Manusia: Pengaruhnya terhadap Perencanaan Strategik dan Kinerja Organisasi (Studi pada Rumah Sakit di Bali). Doctor thesis, Universitas Brawijaya.

Abstract

Penelitian ini bertujuan untuk meneliti, menguji, dan mengkaji pengaruh knowledge management dan peran strategic partner sumber daya manusia (SDM) terhadap perencanaan strategik dan kinerja organisasi. Studi dilakukan pada Rumah Sakit (RS) Pemerintah dan Swasta di Bali, dengan responden adalah pimpinan RS level atas dan menengah. Tiap RS diwakili oleh 3 responden dan unit analisisnya adalah organisasi RS. Data dikumpulkan langsung dari responden dengan menggunakan instrumen penelitian. Teknik analisis yang digunakan Partial Least Square ( PLS) . Hasil penelitian membuktikan knowledge management dan peran strategic partner SDM mampu meningkatkan ketepatan perencanaan strategik, dan perencanaan strategik dapat meningkatkan kinerja organisasi. Knowledge management juga terbukti dapat meningkatkan peran strategic partner SDM. Hasil menarik dari penelitian ini adalah terbukti pengaruh knowledge management terhadap kinerja organisasi tidak signifikan, dan ternyata perencanaan strategik memediasi secara sempurna ( complete mediation ) pengaruh knowledge management terhadap kinerja organisasi. Hasil ini menunjukkan bahwa, knowledge management bukan determinan langsung kinerja organisasi, akan tetapi keberadaannya merupakan input penting dari proses perencanaan strategik, dalam upaya organisasi meningkatkan kinerjanya. Peran strategic partner SDM juga terbukti berpengaruh tidak signifikan terhadap kinerja organisasi, dan terbukti perencanaan strategik memediasi dengan sempurna ( complete mediation ) pengaruh peran strategic partner SDM terhadap kinerja organisasi. Hasil ini menggambarkan bahwa, keterlibatan eksekutif SDM secara aktif sebagai mitra strategik ternyata bukan determinan langsung kinerja organisasi, akan tetapi, peran strategik SDM merupakan sumber kapabilitas organisasi dalam melakukan perencanaan strategik, untuk mencapai perbaikan kinerja organisasi. Berdasarkan hasil tersebut maka dapat diartikan bahwa, perencanaan strategik yang dilandasi dengan knowledge management dan peran strategic partner SDM, dapat merupakan kapabilitas strategik organisasi yang berharga, langka dan tidak dapat ditiru serta disubstitusi. Kapabilitas demikian dapat menjadi kompetensi inti organisasi untuk memperbaiki atau meningkatkan kinerja, yang merupakan sumber keunggulan bersaing organisasi dalam menghadapi lingkungan bisnis yang berubah dengan cepat.

English Abstract

The purposes of this study are to examine, test, and evaluate the influence of the knowledge management and the role of human resource (HR) as a strategic partner in the strategic planning and organizational performance. The study was conducted at government and private hospitals in the region of Bali Province. The respondents were heads of the hospitals in upper and middle levels. Each hospital was represented by three (3) respondents and the unit of analysis was hospital institutions. The data were collected directly from respondents using research instruments. The technique of analysis used in this research was partial least square (PLS). The result of study proved that knowledge management and the role of HR as a strategic partner are able to improve the accuracy of strategic planning, and the strategic planning can improve organizational performance. Knowledge management is also proved to increase the role of HR as strategic partner. An interesting result of this research is the evidence showing that the direct influence of knowledge management on organizational performance is not significant, and that the strategic planning serves as complete mediation for the influence of knowledge management on organizational performance. This suggests that knowledge management is not a direct determinant of organizational performance, but its existence becomes an important input for strategic planning process as an organization`s effort to improve its organizational performance. The role of HR as a strategic partner is also proved to insignificantly influence organizational performance, and strategic planning is proved to show complete mediation for the influence of HR strategic partner on organizational performance. This illustrates that the active involvement of HR executive as a strategic partner is not a direct determinant of organizational performance, but the strategic role of the HR serves as a source of organizational capabilities to conduct strategic planning in order to improve organizational performance. Based on these results, it can be interpreted that a strategic planning which is based on knowledge management and HR role as a strategic partner can become organizational strategic capabilities which are valuable, rare, inimitable, and non-substitutable. These capabilities can become the core competencies of the organizations in improving or enhancing performance, which is a source of competitive advantage of the organization in facing a rapidly changing business environment.

Item Type: Thesis (Doctor)
Identification Number: DES/658.403 8/SIN/k/061104099
Subjects: 600 Technology (Applied sciences) > 658 General management > 658.4 Executive management
Divisions: S2/S3 > Doktor Kimia, Fakultas MIPA
Depositing User: Endro Setyobudi
Date Deposited: 21 Oct 2011 15:36
Last Modified: 21 Oct 2011 15:36
URI: http://repository.ub.ac.id/id/eprint/161224
Full text not available from this repository.

Actions (login required)

View Item View Item