Analisis Performance Appraisal Karyawan Menggunakan Metode 360 Derajat (Studi Kasus di PT Sang Hyang Seri KR III, Malang),

Hutomo, HadiAnnur (2015) Analisis Performance Appraisal Karyawan Menggunakan Metode 360 Derajat (Studi Kasus di PT Sang Hyang Seri KR III, Malang),. Sarjana thesis, Universitas Brawijaya.

Abstract

Performance appraisal terhadap karyawan sangat penting dilakukan di PT. Sang Hyang Seri (Persero) KR III Malang untuk mengetahui hasil kinerja dari seorang karyawan. Performance appraisal karyawan PT. Sang Hyang Seri (Persero) KR III Malang hanya dilakukan oleh pihak SDM tanpa melibatkan atasan karyawan yang dinilai. Hal ini menyebabkan penilaian menjadi tidak objektif. Selain itu, kelemahan Daftar Penilaian Kinerja ini adalah tidak adanya kriteria penilaian. Oleh karena itu, performance appraisal karyawan dengan sistem yang baru diperlukan. Tujuan dari penelitian ini adalah untuk membandingkan hasil performance appraisal existing dengan hasil performance appraisal menggunakan metode 360 derajat dengan terlebih dahulu mengidentifikasi hasil performance appraisal existing dan mengetahui hasil perfomance appraisal menggunakan metode 360 derajat. Penelitian ini menggunakan performance appraisal dengan metode 360 derajat. Metode penilaian ini adalah metode penilaian hasil kinerja karyawan dari atasan, rekan kerja, dan diri sendiri. Langkah penelitian ini diawali dengan merancang form penilaian yang terdiri atas job performance dan kompetensi berdasarkan nilai-nilai yang ada di perusahaan dan job description karyawan. Setelah itu, perhitungan AHP dengan menggunakan software Expert Choice untuk pembobotan job performance dengan kompetensi, pembobotan kompetensi inti, pembobotan kompetensi pendukung untuk masing-masing manajer dan pembobotan penilai. Langkah selanjutnya adalah melakukan penilaian dengan menggunakan metode 360 derajat sehingga didapatkan hasil penilaian secara keseluruhan. Kemudian, hasil penilaian diuji menggunakan paired sample t-test untuk mengetahui apakah terdapat perbedaan rata-rata hasil penilaian. Setelah itu, hasil penilaian existing akan dibandingkan dengan hasil penilaian menggunakan metode 360 derajat. Setelah itu, penyebab dari perbedaan hasil penilaian existing dengan hasil penilaian menggunakan metode 360 derajat akan dianalisis. Berdasarkan perbandingan hasil performance appraisal existing dengan hasil penilaian menggunakan metode 360 derajat, sebanyak 83% hasil penilaian karyawan menggunakan metode 360 derajat lebih rendah daripada hasil penilaian karyawan existing. Penilaian secara sepihak dan evaluator tidak berhubungan langsung dengan karyawan yang dinilai menyebabkan adanya indikasi subjektifitas dalam penilaian. Hal ini tentu dapat menimbulkan ketidakvalidan dalam pengambilan keputusan dari hasil penilaian tersebut.

English Abstract

Performance appraisal of employee is essential in PT. Sang Hyang Seri (Persero) KR III Malang to know the results of the employees performance appraisal. Performance appraisal only done by human resource divison without involving the manager assessment. It cause the appraisal be subjective. In addition, the weakness of this existing performance appraisal don’t have assessment criteria. Therefore, a new sistem for performance appraisal should be designed. This study designed to identify an existing performance appraisal, identify the 360-degrees performance appraisal, and compare an existing performance appraisal with 360-degrees performance appraisal. This study uses a 360-degrees performance appraisal. This input method is an assessment from manager, co-workers and employees it self. This study begin by designing the form of assessment consists of job performance and competence based on values that exist in the company and the job description. After that, the weighted of job performance with competency, the weighted of core competencies, the weighted of role competencies for each manager, and the weighted of evaluators is obtained from the weighting with AHP calculation using Expert Choice software. The next step is to assess using 360-degrees method so that the results of the overall assessment can be obtained. Then, the assessment results were tested using paired sample t-test to determine whether there are differences in the average results of the assessment. After that, the 360-degrees performance appraisal will be compared with the existing performance appraisal. At last, the cause of the differences between existing performance appraisal and 360-perfromance appraisal will be analyzed. Based on the comparison of the existing performance appraisal results with the 360-degrees performance appraisal results, 83% 360-degrees performance appraisal results are lower than the existing performance appraisal results. Assessment unilaterally and evaluators are not directly related to the employee causing indications of subjectivity in the assessment. This can lead the decision of the assessment results become invalid.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FT/2015/156/051501037
Subjects: 600 Technology (Applied sciences) > 670 Manufacturing
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Budi Wahyono Wahyono
Date Deposited: 11 Feb 2015 12:25
Last Modified: 22 Oct 2021 04:01
URI: http://repository.ub.ac.id/id/eprint/143205
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