Penerapan integrasi service quality dengan metode quality fungsion deployment (QFD) dalam upaya peningkatan pelayanan konsumen.

Rahmawan, Arief (2011) Penerapan integrasi service quality dengan metode quality fungsion deployment (QFD) dalam upaya peningkatan pelayanan konsumen. Sarjana thesis, Universitas Brawijaya.

Abstract

Item Type:	Thesis (Sarjana)
Identification Number:	SKR/FT/2011/95/ 051101594
Subjects:	600 Technology (Applied sciences) > 621 Applied physics
Divisions:	Fakultas Teknik > Teknik Mesin
Depositing User:	Endang Susworini
Date Deposited:	13 Apr 2011 09:44
Last Modified:	13 Apr 2011 09:44
URI:	http://repository.ub.ac.id/id/eprint/141234

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