Kushendriawan, Mochammad Aldi (2018) Evaluasi Website Forum United Indonesia Dengan Metode Kansei Engineering Dan Extended Goal Question Metric Untuk Meningkatkan User Experience. Sarjana thesis, Universitas Brawijaya.
Abstract
Sebuah komunitas penyedia layanan forum harus memenuhi kebutuhan nyata dari pengguna dan meningkatkan user experience dalam mendukung aktivitas forum dan komunitas secara berkelanjutan. User experience diukur dengan perhitungan User Experience Questionnaire (UEQ) dengan enam variabel yaitu Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, Novelty. Tujuan dalam penelitian antara lain: Menganalisis dan merancang ulang user interface website www.unitedindonesia.org/forum untuk meningkatkan user experience, menganalisis user experience dengan menggunakan metode Kansei Engineering dan Extended Goal Question Metrics, dan memberikan saran desain website untuk memperbaiki user interface website www.unitedindonesia.org/forum untuk meningkatkan user experience. Pentingnya meningkatkan User Experience dalam website, dengan menganalisis masalah dan mengusulkan beberapa saran yang berguna untuk mempertahankan pengguna lama dan menambah pengguna baru agar forum dapat terus berjalan. Sebagai hasil dari penelitian ditemukan bahwa penerapan user experience mempengaruhi perilaku dan emosional user terhadap interaksinya dengan website dan dapat meningkatkan user experience. Perancangan ulang user interface pada penelitian ini dapat meningkatkan nilai UX, dengan penambahan nilai aspek UX terbesar pada Novelty. Sedangkan kenaikan kesan positif dari desain Iama ke desain baru yang paIing tinggi adaIah item “Modern”.
English Abstract
A community of forum service provider should fulfill the real needs of user and increase user’s experience in supporting the community and forum sustainably. User experience can be measured by using User Experience Questionnaire (UEQ) calculation with six variables: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The aims of this study were: To analyze and redesign the user interface website of www.unitedindonesia.org/forum in order to increase user experience, to analyze user experience by using Kansei Engineering and Extended Goal Question Metrics, and to give some suggestions related to website design in order to fix user interface website of www.unitedindonesia.org/forum and increase the user experience. User experience is important in a website, and by analyzing the problems some suggestions can be recommended in order to maintain the old user and add more new user. Therefore, the forum can always be active. From the results, it was found that the implementation of user experience affect the user’s behavior and emotions in their interaction with the website. Redesign of user interface in this thesis can increase the UX value. The highest improve of UX value are Novelty. While the highest positive impression from the old design to the new design is the “modern” item.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FTIK/2018/348/051805129 |
| Uncontrolled Keywords: | Kansei Engineering, Extended Goal Question Metrics, User Experience Questionnaire, User Interface, User Experience, Website forum. Kansei Engineering, Extended Goal Question Metrics, User Experience Questionnaire, User Interface, User Experience, Website forum. |
| Subjects: | 000 Computer science, information and general works > 006 Special computer methods > 006.7 Multimedia systems |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Budi Wahyono Wahyono |
| Date Deposited: | 08 Nov 2018 03:05 |
| Last Modified: | 16 Oct 2021 06:35 |
| URI: | http://repository.ub.ac.id/id/eprint/13474 |
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