The Influence Of Brand Awareness, Perceived Quality, And Brand Association On Brand Loyalty

Handriono, RizkyAkbar (2016) The Influence Of Brand Awareness, Perceived Quality, And Brand Association On Brand Loyalty. Sarjana thesis, Universitas Brawijaya.

English Abstract

This research aim is to examine the influence of Brand Awareness, Perceived Quality, and Brand Association on Brand Loyalty. The population of this research is the Customers of PT. Gojek Indonesia in Jakarta City. This research used quantitative approach with questioners to collect the data. There are 100 questionere randomly distributed to every customers who already using Gojek service in Jakarta. The gathered data is analyzed by using quantitative methods i.e., multiple regression analysis based on application named SPSS version 17.00. The result of this research shows that there is a significant effect simultaneously and partially between Brand Awareness, Perceived Quality, and Brand Association on Brand Loyalty. While Brand Association is the most dominant variable that effect on Brand Loyalty.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FE/2016/827/051701928
Subjects: 600 Technology (Applied sciences) > 658 General management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Budi Wahyono Wahyono
Date Deposited: 08 Mar 2017 14:19
Last Modified: 28 Oct 2021 06:01
URI: http://repository.ub.ac.id/id/eprint/109303
[thumbnail of RIZKY_AKBAR.pdf] Text
RIZKY_AKBAR.pdf
Restricted to Registered users only

Download (5MB)

Actions (login required)

View Item View Item