Salama, MariaDiasIka (2015) The Analysis Of Corporate Social Responsibility Implementation In Pt Telkom (Case Study On Cdc Pt Telkom Malang). Sarjana thesis, Universitas Brawijaya.
Abstract
Penelitian ini adalah penelitian kualitatif yang bertujuan untuk menganalisis sejauh mana praktek CSR di PT TELKOM, apakah dilaksanakan dengan menggunakan prinsip-prinsip CSR yang ada. Selain pelaksanaan kegiatan CSR, masalah dan solusi yang ada dalam pelaksanaan CSR di PT TELKOM juga dibahas dalam penelitian ini. Studi kasus digunakan sebagai metode penelitian untuk menjawab pertanyaan penelitian. Teknik pengumpulan data pada penelitian ini adalah wawancara semi terstruktur, dokumentasi dan observasi. Hasil dalam penelitian ini menunjukkan bahwa pertama, praktik CSR pada PT TELKOM dilaksanakan oleh unit pendukung bernama Community Development Center (CDC). CDC mempunyai dua program utama yaitu Program Kemitraan dan Program Bina Lingkungan. Melalui dua program ini praktek CSR di PT TELKOM telah dilaksanakan sesuai dengan peraturan yang berlaku di Indonesia, yaitu Keputusan Menteri Keuangan RI No. 1232/KMK.013/1989 tentang Pedoman Pembinaan Pengusahaan Ekonomi Lemah dan Koperasi melalui BUMN, Undang-undang No. 19 Tahun 2003 tentang BUMN dan Peraturan Menteri Negara BUMN Per-05/MBU/2007. Kedua, masalah yang timbul dalam pelaksanaan CSR di PT TELKOM adalah kredit macet. Solusi yang diterapkan untuk mengatasi permasalahan yang ada tidak boleh bertentangan dengan peraturan mengenai CSR yang ada di Indonesia dan harus tetap mengutamakan kepentingan masyarakat di sekitar perusahaan. Empat langkah yang diterapkan sebagai solusi adalah reminding call, reminding letter, direct visit to business location or domicile of the partners dan credit payment rescheduling.
English Abstract
This descriptive qualitative study aims to analyze the CSR practices in PT TELKOM, whether it performs in accordance with the principles of CSR. Beside the practice of CSR in PT TELKOM Malang, the problem and solutions occurred in the implementation of CSR in PT TELKOM also are discussed. Case study is employed as the research design to answer the research questions. Furthermore, the data collection methods used in this study are interview, documentation and observation. The results in this study reveals that first, CSR practices in PT TELKOM are performed by supporting unit named Community Development Center (CDC). CDC has two main programs that are Partnership Program and Community Development Program. Through these two programs CSR practices in PT TELKOM has been implemented in accordance with the CSR regulations in Indonesia namely, Finance Minister of Indonesia Decision No. 1232/KMK.013 /1989 about Guidelines for Development Low-Income Entrepreneurs and Cooperatives through State-Owned Enterprises, Act No. 19 of 2003 about State-Owned Enterprises and Regulation of State-Owned Enterprises Minister Per-05/MBU/2007. Second, the problem occurred in the implementation of CSR in PT TELKOM is bad credit. The solution performed to overcome the existing problem should not be contrast with the CSR regulation in Indonesia and should prioritize the public interest around the company. There are four steps are applied as the solution such as reminding call, reminding letter, direct visit to the business location or domicile of the partners and credit payment rescheduling.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FE/2015/351/051504180 |
| Subjects: | 600 Technology (Applied sciences) > 657 Accounting |
| Divisions: | Fakultas Ekonomi dan Bisnis > Akuntansi |
| Depositing User: | Endang Susworini |
| Date Deposited: | 08 Jul 2015 14:17 |
| Last Modified: | 01 Nov 2021 03:02 |
| URI: | http://repository.ub.ac.id/id/eprint/107942 |
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