Human Resource Function Effectiveness Assessment Through Management Audit (Case Study In Ub Hotel)

Akrom, Ihwanda (2015) Human Resource Function Effectiveness Assessment Through Management Audit (Case Study In Ub Hotel). Sarjana thesis, Universitas Brawijaya.

Abstract

Penelitian mengenai audit manajemen pada fungsi sumber daya manusia bertujuan untuk mengetahui bagaimana pencapaian efektivitas fungsi sumber daya manusia yang telah dilakukan di UB Hotel dan mengetahui kelemahan-kelemahan yang terjadi sehingga menyebabkan tidak efektif. Penelitian mengenai fungsi sumber daya manusia yang dilakukan menggunakan metode penelitian deskriptif kualitatif. Data yang diperoleh dengan cara studi lapangan yaitu berupa wawancara, kuesioner, dokumentasi, dan observasi. Proses analisis data menggunakan 4 (empat) elemen penting dalam melakukan audit manajemen, yaitu kriteria, kondisi, penyebab, dan akibat. Melalui proses ini, ditemukan sejauh mana tingkat efektivitas fungsi sumber daya manusia dalam mengelola sumber daya manusia yang ada di UB Hotel. Ruang lingkup audit yang dibahas dalam penelitian ini ada sepuluh fungsi, yaitu perencanan sumber daya manusia, rekrutmen, seleksi sumber daya manusia, orientasi dan penempatan, pelatihan dan pengembangan, penilaian kinerja, perencanaan dan pengembangan karir, kompensasi, perlindungan tenaga kerja, dan pemutusan hubungan kerja. Berdasarkan hasil penelitian yang telah dianalisis secara keseluruhan fungsi sumber daya manusia di UB Hotel telah berjalan efektif, sesuai dengan kebijakan dan peraturan yang berlaku. Meskipun ada salah satu fungsi yang dapat dinyatakan belum efektif yaitu pada seleksi sumber daya manusia. Berdasarkan temuan-temuan dalam penelitian, terdapat beberapa rekomendasi dan saran perbaikan dalam mengembangkan pengelolaan sumber daya manusia dimasa yang akan datang, yaitu proses rekrutmen yang dilakukan secara online, diperlukannya medical test dalam tahap seleksi, dan adanya sebuah kualifikasi dan keterbukaan dari manajemen untuk proses promosi karir.

English Abstract

Research on management audit in human resource function is aimed to comprehend the achievement of effectiveness in human resource function that has been conducted by UB Hotel and to figure out the occurring drawbacks that cause the ineffectiveness. This research discusses human resource function which is accomplished through qualitative descriptive applied research method. The data are collected from field study through interview, questionnaire, documentation, and observation. Data analysis involves four (4) important elements for management audit, including: criteria, condition, cause and effect. The process can reveal the level of effectiveness of human resource function in managing human resource at UB Hotel. The audit scope discussed in this research involves ten (10) functions, namely: human resource planning, recruitment, selection, orientation and positioning, training and development, performance assessment, planning and development of career, compensation, worker protection, and work termination. Based on the result that is derived from a comprehensive analysis it concludes that human resource function in UB Hotel has been managed effectively in accordance with the applicable policy and regulation; however, there is one function which is not effective yet namely the selection of human resource function. Based on the findings of this research, there are some recommendations and suggestions to achieve greater improvement in the development and management of human resource in the future which are, the online recruitment process that use UB Hotel website, the need to implement medical test in the selection stages, and the requirement and the openness from management in career promotion.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FE/2015/170/051502689
Subjects: 600 Technology (Applied sciences) > 657 Accounting
Divisions: Fakultas Ekonomi dan Bisnis > Akuntansi
Depositing User: Budi Wahyono Wahyono
Date Deposited: 09 Apr 2015 10:42
Last Modified: 29 Oct 2021 06:04
URI: http://repository.ub.ac.id/id/eprint/107743
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