EfrillaPermataSari (2009) Pengaruh pelayanan prima (service exellence) Ubit pelayanan (UP) terhadap kepuasan pelanggan PT.PLN (PERSERO) Area pelayanan dan jaringan kota Malang. Sarjana thesis, Universitas Brawijaya.
Abstract
Tidak ada abstrak sesuai dengan aslinya
Item Type: | Thesis (Sarjana) |
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Identification Number: | SKR/FE/2009/101/050900694 |
Subjects: | 600 Technology (Applied sciences) > 658 General management |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Endang Susworini |
Date Deposited: | 10 Mar 2009 11:18 |
Last Modified: | 21 Oct 2021 15:39 |
URI: | http://repository.ub.ac.id/id/eprint/103955 |
Text
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