Items where Author is "Sidabutar, SadatNyerereSilalahi"

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Thesis

Sidabutar, SadatNyerereSilalahi (2012) Peningkatan Kualitas Layanan Mahasiswa dengan Pendekatan Servqual dan Lean Six Sigma (Studi Kasus pada Jurusan Teknik Industri Universitas Mulawarman). Magister thesis, Universitas Brawijaya.

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