Tinar, Arnezha (2020) Evaluasi Usability Tampilan Antarmuka Website Perpustakaan Politeknik Kesehatan Kemenkes Kota Malang menggunakan Metode Usability Testing dan Heuristic Evaluation. Sarjana thesis, Universitas Brawijaya.
Abstract
Perpustakaan Politeknik Kesehatan Kemenkes Kota Malang memiliki website resmi untuk membantu mahasiswa mencari referensi untuk belajar. Website ini memiliki fitur mencari koleksi buku teks, jurnal nasional, internasional dan penelitian dosen. Berdasarkan observasi terdapat keluhan pada website yaitu, pencarian tidak efektif dan efisien, ketidaksesuaian penggunaan kata serta tidak ada informasi peminjaman buku perpustakaan. Penelitian ini menggunakan metode usability testing dan heuristic evaluation karena metode heuristic evaluation mampu menemukan banyak permasalahan usability sehingga seluruh permasalahan usability mampu disolusikan. Penelitian ini dikombinasikan dengan usability testing untuk mendapatkan sudut pandang dari pengguna. Penentuan evaluator menggunakan regular dan double karena potensi penemuan masalah lebih tinggi daripada evaluator novice. Berdasarkan hasil evaluasi menggunakan metode usability testing dan heuristic evaluation diperoleh 26 permasalahan usability. 23 permasalahan usability dari heuristic evaluation dan 6 permasalahan usability dari usability testing. Permasalahan yang ditemukan sebagaian besar berkaitan dengan fungsionalitas dan tampilan antarmuka sistem. Pengujian usability menghasilkan tingkat effectiveness sebesar 60%, efficiency sebesar 46,5% dan satisfaction sebesar 63,4. Permasalahan usability yang ditemukan pada heuristic evaluation terbagi dalam 7 dari 10 prinsip heuristik Nielsen. Temuan permasalahan usability paling banyak pada prinsip H8 aesthetic and minimalist design sejumlah 9 permasalahan usability. Permasalahan usability yang ditemukan memiliki 1 permasalahan usability pada kategori cosmetic, 11 permasalahan usability pada kategori minor, 3 permasalahan usability pada kategori medium, 2 permasalahan usability pada kategori major, dan 6 permasalahan usability pada kategori catastrophic
English Abstract
Library of Health Polytechnic of Malang City Health Ministry has an official website to help students find references to study. This website has a search feature for a collection of textbooks, national, international journals and lecturer research. Based on observations, there are complaints on the website, namely, ineffective and inefficient search, inappropriate use of words and no library book lending information. This study uses the usability testing and heuristic evaluation methods because the heuristic evaluation method is able to find many usability problems so that all usability problems can be resolved. This research combined with usability testing to get the user's perspective. Determination of evaluators using regular and double because the potential for finding problems is higher than the novice evaluator. Based on the results of the evaluation using the usability testing method and heuristic evaluation obtained 26 usability problems. 23 usability problems from heuristic evaluation and 6 usability problems from usability testing. Problems that are found are mostly related to the functionality and appearance of the system interface. Usability testing produces a level of effectiveness of 60%, efficiency of 46.5% and satisfaction of 63.4. The usability problem found in heuristic evaluation is divided into 7 out of 10 Nielsen's heuristic principles. The most common usability problems found on the principle of H8 aesthetic and minimalist design are 9 usability problems. Usability problems found have 1 usability problems in the cosmetic category, 11 usability issues in the minor category, 3 usability issues in the medium category, 2 usability issues in the major category, and 6 usability problems in the catastrophic category
Other obstract
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| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FILKOM/2020/148/052003339 |
| Uncontrolled Keywords: | evaluasi antarmuka pengguna, usability, heuristic evaluation, usability testing, website perpustakaan politeknik kesehatan kemenkes kota malang, user interface evaluation, usability, heuristic evaluation, usability testing, health polytechnic library website of Malang city of healt |
| Subjects: | 000 Computer science, information and general works > 005 Computer programming, programs, data > 005.2 Programming for specific types of computers, for specific operating systems, for specific user interfaces > 005.27 Programming for processing modes > 005.276 Programming for distributed computing > 005.276 2 Programming languages (Electronic computers) / Web sites--Design |
| Divisions: | Fakultas Ilmu Komputer > Sistem Informasi |
| Depositing User: | Budi Wahyono Wahyono |
| Date Deposited: | 11 Jul 2020 06:39 |
| Last Modified: | 30 Aug 2022 07:02 |
| URI: | http://repository.ub.ac.id/id/eprint/180888 |
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