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-, Syarief (2018) Pengaruh Dimensi Servicescape Terhadap Pleasure Feeling Pada Hotel Merdeka Kediri. Sarjana thesis, Universitas Brawijaya.

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Hartono, Trifena Victoria (2019) Analisis Kualitas Pelayanan Pelanggan Coffee Shop dengan Integrasi IPA dan Model Kano. Sarjana thesis, Universitas Brawijaya.

This list was generated on Sat Mar 6 03:28:13 2021 WIB.