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Thesis
Wardhani, Widya Kusuma (2017) Pengaruh Relationship Marketing (Pemasaran Hubungan) Terhadap Loyalitas (Survei Pada Nasabah Tabungan Britama PT. Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Gresik). Sarjana thesis, Universitas Brawijaya.