Items where Author is "Utami, Siti Yolanda Rahman"

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Thesis

Utami, Siti Yolanda Rahman and Dr. Drs. Edy Yulianto,, MP and Agung Nugroho, L.I.F S.Sos,M.BusSys.Pro, Ph.D (2024) Pengaruh Anteseden E-Service Quality Terhadap E-Customer Loyalty Dengan E-Customer Satisfaction Dan E-Customer Trust Sebagai Mediasi (Survei Pada Pengguna Platform E-Commerce Shopee). Magister thesis, Universitas Brawijaya.

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