Items where Author is "Utami, RaniSaputeri"

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Thesis

Utami, RaniSaputeri (2012) Variabel-variabel dalam Relationship Marketing dan Dampaknya terhadap Loyalitas Nasabah (Survei pada Nasabah Bank Mandiri cabang Basuki Rahmat Surabaya). Sarjana thesis, Universitas Brawijaya.

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