Items where Author is "Umiyati, Sri"

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Thesis

Umiyati, Sri (2019) Kualitas Pelayanan Publik Bidang Kesehatan Dalam Prespektif Good Governance (Studi tentang Pelayanan Pasien BPJS di Bagian Instalasi Rawat Jalan Rumah Sakit Umum Daerah Dr. Soetomo Surabaya). Doktor thesis, Universitas Brawijaya.

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