Items where Author is "Umam, Khoirur"

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Thesis

Umam, Khoirur and Andira Dwi Wiranugraha, SM., MBA (2023) Analisis Implementasi Customer Relationship Management (CRM) Terhadap Kepuasan dan Loyalitas Pelanggan di Hotel Vasa Surabaya. Diploma thesis, Universitas Brawijaya.

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