Items where Author is "Ulwani, Iffa Aulia"

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Thesis

Ulwani, Iffa Aulia (2018) Evaluasi Proses Bisnis Penanganan Pengaduan Nasabah Menggunakan Quality Evaluation Framework (Qef) (Studi Kasus : Pt Xyz. Sarjana thesis, Universitas Brawijaya.

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