Items where Author is "Remba Yanuar Efranto ST., MT, -"

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Thesis

Septiarani, Arie Vica and Nasir Widha Setyanto, ST., MT, - and Remba Yanuar Efranto ST., MT, - (2014) Peningkatan Kualitas Pelayanan Nasabah BPJS Ketenagakerjaan dengan Mengintegrasi Metode Fuzzy-Servqual dan Indeks PGCV (Studi Kasus BPJS Ketenagakerjaan Cabang Malang). Sarjana thesis, Universitas Brawijaya.

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