Items where Author is "Koagouw, Glory Victory"

Thesis

Koagouw, Glory Victory and Ir. Satrio Hadi Wijoyo,, S.Si., S.Pd., M.Kom. and Dwi Cahya Astriya Nugraha, S.Kom., M.Kom. (2024) Pengaruh e-Customer Relationship Management (E-CRM) dan e-Service Quality terhadap e-Customer Satisfaction dan dampaknya terhadap Customer Retention pada Platform Vidio. Sarjana thesis, Universitas Brawijaya.