Analisis Penerimaan SIDJP Menggunakan Technology Acceptance Model (TAM) Pada KPP Pratama Mojokerto

Priyambada, Bagus (2017) Analisis Penerimaan SIDJP Menggunakan Technology Acceptance Model (TAM) Pada KPP Pratama Mojokerto. Sarjana thesis, Universitas Brawijaya.

Abstract

Kehadiran sistem informasi idealnya dapat memudahkan dan mempercepat pekerjaan manusia, khususnya SIDJP (Sistem Informasi Direktorat Jenderal Pajak) di KPP Pratama Mojokerto. Berdasarkan hasil observasi peneliti, KPP Pratama Mojokerto mengalami masalah dalam penerimaan dan penggunaan SIDJP. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang memengaruhi penerimaan SIDJP pada KPP Pratama Mojokerto dengan mengadopsi teori Technology Acceptance Model (TAM) yang menggunakan empat variabel yaitu Perceived Ease of Use, Perceived Usefulness, Behavioral Intention, dan Actual System Use. Pengumpulan data dilakukan dengan menggunakan kuesioner berbasis kertas dan dibagikan langsung kepada 83 responden yang merupakan pengguna SIDJP di KPP Pratama Mojokerto. Metode analisis data yang digunakan adalah analisis statistik deskriptif dan analisis regresi linear. Hasil analisis menunjukkan bahwa variabel Perceived Ease of Use memiliki nilai persentase ideal terendah dibandindangkan variabel Perceived Usefulness, Behavioral Intention, dan Actual System Use. Hasil penelitian juga menunjukkan bahwa variabel Perceived Ease of Use berpengaruh positif terhadap Perceived Usefulness, Perceived Usefulness dan Perceived Ease of Use berpengaruh positif terhadap Behavioral Intention, dan Behavioral Intention berpengaruh positif terhadap Actual System Use.

English Abstract

The presence of information systems ideally make the job easier and faster, especially SIDJP (Sistem Informasi Direktorat Jenderal Pajak) in KPP Pratama Mojokerto. Based on the observation of the researcher, KPP Pratama Mojokerto had problems in the acceptance and the use of SIDJP. This study aims to determine the factors that influence the acceptance of SIDJP in KPP Pratama Mojokerto by adopting the theory of Technology Acceptance Model (TAM), this study used four variables, they are Perceived Ease of Use, Perceived Usefulness, Behavioral Intention, and Actual System Use. The data was collected using a paper based questionnaire and distributed directly to 83 respondents who are users of SIDJP in KPP Pratama Mojokerto. Then, the data was analyzed using descriptive statistical analysis and linear regression analysis. The result of analysis shows that Perceived Ease of Use has the lowest ideal percentage value compared with Perceived Usefulness, Behavioral Intention, and Actual System Use. The results also showed that Perceived Ease of Use positively affect Perceived Usefulness, Perceived Usefulness and Perceived Ease of Use have positive effect on Behavioral Intention, and Behavioral Intention has positive affect on Actual System Use.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FTIK/2017/591/051708103
Uncontrolled Keywords: Technology Acceptance Model (TAM), Perceived Ease of Use, Perceived Usefulness, Behavioral Intention, Actual System Use
Subjects: 000 Computer science, information and general works > 004 Computer science > 004.019 Psychological principles / Human-computer interaction
Divisions: Fakultas Ilmu Komputer > Sistem Informasi
Depositing User: Yusuf Dwi N.
Date Deposited: 04 Oct 2017 07:18
Last Modified: 28 Dec 2020 15:59
URI: http://repository.ub.ac.id/id/eprint/3254
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