Amir, Muh. Dhani Saputra (2019) Pengaruh Komitmen Organisasional, Kepuasan Kerja, Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (Ocb) Pada Karyawan Kentucky Fried Chicken (Kfc) Cabang Achmad Yani Kota Kendari. Sarjana thesis, Universitas Brawijaya.
Abstract
Efektivitas dan kinerja tim ditentukan oleh kemampuan anggota dalam tim bekerja, dimana karyawan tidak hanya harus melakukan pekerjaan sesuai dengan tuntutan tugas, namun pekerja disarankan memiliki inisiatif melakukan pekerjaan extra diluar dari tuntutan tugasnya yang dikenal dengan istilah organizational citizenship behavior (OCB) yang mampu meningkatkan efektivitas organisasi. Penelitian ini bertujuan untuk menguji serta menganalisis pengaruh komitmen organisasional, kepuasan kerja, dan budaya organisasi terhadap organizational citizenship behavior (OCB) pada karyawan Kentucky Fried Chicken (KFC) Cabang Achmad Yani Kota Kendari. Subyek dalam penelitian ini adalah 30 karyawan dengan menggunakan teknik pengambilan sampling yaitu sampel jenuh atau sensus dan menggunakan analisis regresi linier berganda. Hasil penelitian ini menunjukkan bahwa variabel kepuasan kerja dan budaya organisasi memiliki pengaruh yang positif dan signifikan terhadap variabel organizational citizenship behavior (OCB) sementara itu komitmen organisasional pengaruhnya tidak signifikan.
English Abstract
The effectiveness and performance of a team is determined by the ability of the members to work as a team, where employees are not only required to do the work in accordance with tasks that they were given, but also the employees are advised to have the initiative to do the extra job outside of the tasks of their job which is known as organizational citizenship behavior (OCB) that can improve organizational effectiveness. This study aims to examine and analyze the influence of organizational commitment, job satisfaction and organizational culture on the organizational citizenship behavior (OCB) of Kentucky Fried Chicken (KFC) employees at Achmad Yani Branch of Kendari City. Moreover, the subjects of this study are 30 employees which were obtained by using sampling method which is saturation sampling technique and also multiple linear regression analysis. The results of this study show that job satisfaction and organizational culture have a positive and significant influence on the organizational citizenship behavior variable while the organizational commitment has no significant influence.
Other obstract
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| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FEB/2019/561/051909672 |
| Uncontrolled Keywords: | Komitmen Organisasional, Kepuasan Kerja, Budaya Organisasi, Organizational Citizenship Behavior (OCB), Organizational Commitment, Job Satisfaction, Orgnizational Culture, Organizational Citizenship Behavior (OCB) |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.4 Executive management > 658.402 Internal organization > 658.402 2 Work teams |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Nur Cholis |
| Date Deposited: | 08 Nov 2020 09:00 |
| Last Modified: | 24 Oct 2021 07:20 |
| URI: | http://repository.ub.ac.id/id/eprint/174987 |
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