Adriana, Carine (2019) Analisis Efektivitas Kinerja Pembelian Barang (Purchasing) Antara Hotel Dengan Vendor Dalam Mengoperasikan Produk (Studi Pada Hotel Wyndham Surabaya). Sarjana thesis, Universitas Brawijaya.
Abstract
Hotel sebagai sebuah indutsri memiliki suatu bagian atau departemen yang bekerja dengan peran dan fungsi masing-masing. Salah satu bagian pada Hotel yang memegang peranan penting yaitu bagian pembelian barang (purchasing). Purchasing departement atau bagian pembelian ini bertujuan untuk memenuhi pengadaan barang, guna persediaan barang di gudang maupun pengadaan barang yang akan dipakai langsung untuk keperluan operasional hotel. Adapun ruang lingkup dilakukannya penelitian ini yaitu dengan menjadikan Hotel Wyndham Surabaya sebagai fokus penelitian. Hotel Wyndham Surabaya berlokasi dipusat Kota Surabaya yang letaknya sangat strategis. Berdasarsarkan pemaparan inilah yang akhirnya melatar belakngi penelitian yang berjudul: “Analisis Efektivitas Kinerja Pembelian Barang (purchasing) antara Hotel dengan Vendor dalam Mengoperasikan Produk (Studi pada Hotel Wyndham Surabaya)”. Penelitian ini menggunakan metode deskriptif pendekatan kualitatif dengan tiga rumusan masalah, yaitu 1) Bagaimana Standar Operasional Prosedur (SOP) pembelian barang (purchasing) di Hotel Wyndham Surabaya?. 2) Bagaimana proses pembelian barang (purchasing) antara Hotel Wyndham Surabaya dengan vendor?. 3) Apa saja hambatan-hambatan selama proses pembelian barang (purchasing) pada Hotel Wyndham Surabaya?. Sumber data diperoleh dari data primer dan data sekunder. Analisis data menggunakan empat tahap yaitu pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Berdasarkan hasil penelitian, menunjukkan bahwa: 1) Standard Operating Procedures (SOP) pembelian barang (purchasing) di Hotel Wyndham Surabaya telah sesuai dengan SOP pembelian. 2) Proses pembelian barang (purchasing) antara Hotel Wyndham Surabaya dengan vendor dilakuakn melalui tahapan prosedur yang terdiri dari: a) permintaan pembelian, b) pesanan pembelian, c) otorisasi pembelian, d) pengawasan pengiriman dan e) pembatalan pesanan pembelian (jika terjadi ketidaksesuaian). 3) Hambatan selama proses pembelian terdiri dari hambatan pada permintaan pembelian dan pemilihan supplier/ vendor. Berdasarkan fenomena dan hasil penelitian yang telah dilakuka oleh peneliti di lapangan, maka saran dari peneliti yaitu diperlukannya penhembangan dan/ pembangunan startegi yang berfungsi sebagai pengendalian internal dan eksternal
English Abstract
Hotels as an industry have a department that works with their respective roles and functions. One part of the hotel that plays an important role is the purchasing department. Purchasing department aims to fulfill the procurement of goods, for the inventory of goods in the warehouse and the procurement of goods that will be used directly for hotel operational needs. The scope of this research is to make Wyndham Surabaya Hotels focused of the research. T Wyndham Surabaya Hotels is located in the center of Surabaya, which is very strategically located. Based on this explanation, it is finally the background of the research entitled: "Analysis of the Effectiveness of Goods Purchasing Performance (purchasing) between Hotels and Vendors in Operating Products (Study on Wyndham Surabaya Hotels)". This study uses a descriptive qualitative approach method with three problem formulations, they are: 1) What is the Standard Operating Procedure (SOP) for purchasing goods at Wyndham Surabaya Hotels ?. 2) What is the process of purchasing goods between Wyndham Surabaya Hotels with vendors ?. 3) What are the obstacles during the purchasing process at the Wyndham Surabaya Hotels?. Data sources are obtained from primary data and secondary data. Data analysis uses four stages, namely data collection, data reduction, data presentation, and conclusion. Based on the results of the study, it shows that: 1) Standard Operating Procedures (SOP) for purchasing goods at Wyndham Surabaya Hotels are in accordance with the SOP of purchase. 2) The purchasing process between Wyndham Surabaya Hotels and vendors is carried out through a procedure stage consisting of: a) purchase request, b) purchase order, c) purchase authorization, d) supervision of shipment and e) cancellation of purchase order (if it occurs incompatibility). 3) Obstacles during the purchasing process consist of obstaclesto the purchase and selection of suppliers/ vendors. Based on the phenomenon and the results of research that have been carried out by researchers in the field, then the advice of researchers is the need for development strategies that function as internal and external controls.
Other obstract
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| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FIA/2019/216/051906164 |
| Uncontrolled Keywords: | Efektivitas kinerja, purchasing, Supplier dan Hotel, Effectiveness of Performance, Purchasing, Supplier and Hot |
| Subjects: | 300 Social sciences > 343 Military, defense, public property, public finance, tax, commerce (trade), industrial law > 343.07 Regulation of economic activity > 343.078 Secondary industries and services > 343.078 647 94 Secondary industries and services (Hotel industry) |
| Divisions: | Fakultas Ilmu Administrasi > Ilmu Administrasi Bisnis / Niaga |
| Depositing User: | Nur Cholis |
| Date Deposited: | 10 Nov 2020 03:06 |
| Last Modified: | 29 Jul 2022 07:10 |
| URI: | http://repository.ub.ac.id/id/eprint/172826 |
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