Evaluasi Website Ngalup.Co Working Space Menggunakan User Experience Questionnaire (UEQ) Dan Focus Group Discussion (FGD) Untuk Meningkatkan User Experience

Auliansyah, Fitra Endi (2019) Evaluasi Website Ngalup.Co Working Space Menggunakan User Experience Questionnaire (UEQ) Dan Focus Group Discussion (FGD) Untuk Meningkatkan User Experience. Sarjana thesis, Universitas Brawijaya.

Abstract

Ngalup.co Working Space adalah perusahaan yang berlokasi di kota Malang yang menyedikan jasa penyewaan working space, event hall, dan meeting room. Website Ngalup.co Working Space menyediakan informasi yang mencakup informasi profil perusahaan, layanan, event yang diselenggarakan, partnership, pricing, testimoni, dan blog. Untuk sebuah website yang memberikan informasi perusahaan dan layanan harus memiliki desain user interface yang baik sehingga dapat meningkatkan user experience pengguna terhadap website. User experience dari website Ngalup.co Working Space dinilai menggunakan User Experience Questionnaire (UEQ) menggunakan enam skala yaitu Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, dan Novelty. Tujuan dari penelitian adalah untuk mengetahui tingkat kualitas user experience dan melakukan perbaikan desain dari website Ngalup.co Working Space untuk meningkatkan user experience menggunakan User Experience Questionnaire (UEQ) dan Focus Group Discussion (FGD). Untuk suatu perusahaan melakukan evaluasi suatu website merupakan hal yang penting untuk dapat memenuhi kebutuhan pengguna. Hasil penerapan UEQ pada website Ngalup.co Working Space adalah perlu dilakukan peningkatan user experience pada setiap skala terutama pada skala perspicuity dan dependability yaitu pemahaman pengguna terhadap informasi yang disampaikan. Perbaikan user interface dari website Ngalup.co Working Space meningkatkan user experience pengguna terhadap website pada seluruh skala UEQ.

English Abstract

Ngalup.co Working Space is a company located in City of Malang that provides working space compilation service, event hall, and meeting room. Website of Ngalup.co Working Space provides information about company profile, services, event held, partnership, pricing, testimony, and blog. for a website that gives information about company and its services must a good user interface design to improve user experience of website’s users. User experience of Ngalup.co Working Space’s website assessed by User Experience Questionnaire (UEQ) using six scales: Attrativeness, Perspicuity, Efficiency, Dependabilty, Stimulation, and Novelty. The aims of the study were to find out quality level of user experience and redesign website of Ngalup.co Working Space to improve user experience by using User Experience Questionnaire (UEQ) and Focus Group Discussion (FGD). Evaluating a website for a company is an important thing to meet user needs. The result of UEQ were need to imrpoves on all scale of UEQ especially at perspicuit and dependabilty scale that user understanding of given information. Redesign user interface website of Ngalup.co Working Space improve its user experience at all scales.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FILKOM/2019/276/051905594
Uncontrolled Keywords: Ngalup.co Working Space, User Experience Questionnaire, Focus Group Discussion, Website, Informasi /Vainglory PC, Playability, Player Persona, Heuristic Evaluation, Severity Ratings.
Subjects: 000 Computer science, information and general works > 006 Special computer methods > 006.7 Multimedia systems
Divisions: Fakultas Ilmu Komputer > Sistem Informasi
Depositing User: Endang Susworini
Date Deposited: 08 Nov 2019 07:27
Last Modified: 08 Nov 2019 07:27
URI: http://repository.ub.ac.id/id/eprint/171433
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