Evaluasi Kualitas dan Kesuksesan Sistem Informasi Batu Among Tani Teknologi (BATT) dengan menggunakan pendekatan Technology Acceptance Model (TAM) dan Delone & Mclean

Al Fajri, Arrofiq Budi (2018) Evaluasi Kualitas dan Kesuksesan Sistem Informasi Batu Among Tani Teknologi (BATT) dengan menggunakan pendekatan Technology Acceptance Model (TAM) dan Delone & Mclean. Sarjana thesis, Universitas Brawijaya.

Abstract

Batu Among Tani Teknologi (BATT) merupakan sebuah sistem informasi dimana terdapat tiga aplikasi yang saling terintegrasi di dalam sistem informasi BATT sendiri, tiga aplikasi tersebut yaitu aplikasi Among Tani, Among Kota, dan Among Warga. Aplikasi tersebut berbasis android yang dibuat khusus untuk menyejahterakan dan melayani warga Kota Batu. Namun, dalam proses penerapannya masih terdapat masalah, yaitu kurangnya sosialisasi yang dilakukan Pemerintah dengan masyarakat kota Batu sendiri terkait penyampaian kegunaan dan manfaat aplikasi, masih banyak yang belum memahami mengenai cara penggunaan dan seluruh fungsi dari sistem BATT dikarenakan masih terbiasa dengan cara manual, dari aspek teknologi dan lingkungan juga cukup berpengaruh, karena letak sebagian masyarakat kota Batu sendiri terdapat pada area pegunungan, terkadang penggunaan sistem masih terhambat oleh akses internet. Penelitian ini mempunyai tujuan utama yaitu untuk mengetahui tingkat kualitas dan kesuksesan implementasi sistem informasi BATT di kota Batu dengan menggunakan pendekatan Technology Acceptance Model (TAM) dan Delone & Mclean. Pengumpulan data dilakukan melalui kuesioner dan di dapatkan sampel penelitian sebesar 160 responden. Hasil yang didapatkan dari penelitian ini berupa kondisi pada tiap variabel yang ada pada Technology Acceptance Model (TAM) dan Delone & Mclean model. Hasil analisis kualitas pada variabel perceived usefulness, actual system use masuk ke dalam kategori sangat tinggi, dan variabel perceived ease of use, attitude towards using, behavioral intention to use masuk ke dalam kategori tinggi. Hasil analisis kesuksesan pada variabel system quality, information quality, use, user satisfaction masuk ke dalam kategori tinggi, service quality masuk ke dalam kategori cukup tinggi, dan net benefits masuk ke dalam kategori sangat tinggi. Hasil kualitas implementasi sistem informasi BATT berdasarkan model TAM adalah berkategori tinggi dengan persentase 79,0% dan kesuksesan implementasi berdasarkan model Delone & Mclean adalah berkategori tinggi dengan skor 77,37%.

English Abstract

Batu Among Tani Teknologi (BATT) is an information system where there are three applications that are integrated into BATT information system, they are Among Tani, Among Kota, and Among Warga applications. The application is based on Android which made specifically for the welfare and serve the society of Batu City. However, its implementation process, there is still problem, namely the lack of socialization to the society which was conducted by the government related to the functions and advantages of the application, there are still many who do not understand about how to use and the function of BATT information system because they are familiar with manual method, the aspects of technology and environment are also quite influential, because the location of the majority society of Batu City are in the mountainous area, sometimes the use of the system is still hampered by internet access. The main purpose of this study was to determine the level of quality and successful of BATT information system using the approaches of Technology Acceptance Model (TAM) and DeLone & Mclean. Data collected through questionnaires and obtained samples of 160 respondents. The results obtained from this study were the conditions of each variables that exist in Technology Acceptance Model (TAM) and DeLone & Mclean models. The analysis results of quality showed that variable of on perceived ease of use, actual system use included into category of very high, and variable of perceived ease of use, attitude towards using, behavioral intention to use included into category of high. The analysis result of successful showed that variables of system quality, information quality, use, user satisfaction included into category of high, service quality included into the category of quite high, and net benefits included into category of very high. The result of quality implementation of BATT information system based on the model TAM included into category of high percentage of 79.0% and the successful implementation based on the model DeLone & Mclean included into category of high with percentage of 77.37%.

Item Type:	Thesis (Sarjana)
Identification Number:	SKR/FTIK/2018/911/051900262
Uncontrolled Keywords:	Batu Among Tani Teknologi, Sistem Informasi Pemerintahan, Technology Acceptance Model, Delone & Mclean-Batu Among Tani Teknologi, Government Information Systems, Technology Acceptance Model, Delone & Mclean
Subjects:	300 Social sciences > 338 Production > 338.9 Economic development and growth > 338.92 Specific policies > 338.927 Appropriate technology
Divisions:	Fakultas Ilmu Komputer > Sistem Informasi
Depositing User:	soegeng sugeng
Date Deposited:	17 Apr 2020 06:55
Last Modified:	19 Oct 2021 08:30
URI:	http://repository.ub.ac.id/id/eprint/167082

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