Ardianto, YusaqTomo (2013) Praktik Total Quality Management dan Supply Chain Management sebagai Mediasi Teknologi Informasi terhadap Kinerja Organisasi (Studi pada Perusahaan Manufaktur di Jawa Timur-Indonesia). Doctor thesis, Universitas Brawijaya.
Abstract
Penelitian ini merupakan studi persepsi Manajer SCM atau Manajer Logistik dari perusahaan manufaktur skala besar, yang bertujuan untuk menguji variabel mediasi praktik TQM dan praktik SCM pada hubungan teknologi informasi terhadap kinerja organisasi. Pendekatan penelitian menggunakan kuantitatif eksplanatori. Unit analisis adalah perusahaan manufaktur skala besar yang menggunakan teknologi informasi serta menjalankan praktik TQM dan praktik SCM. Responden penelitian adalah Manajer SCM atau Manager Logistik pada perusahaan tersebut. Populasi penelitian sebanyak 185 perusahaan dengan sampel sebanyak 142. Teknik pengambilan sampel menggunakan Simple Random Sampling . Lokasi penelitian di Jawa Timur. Teknik analisis menggunakan statistik deskriptif (mean) dan inferensial dengan SEM-AMOS. Hasil penelitian menunjukkan bahwa variabel praktik TQM dan praktik SCM terbukti merupakan variabel mediasi hubungan antara variabel teknologi informasi dengan variabel kinerja organisasi. Penelitian ini terbukti menunjukkan bahwa variabel praktik TQM harus mengarah ke variabel praktik SCM. Orisinalitas penelitian menemukan bukti bahwa kedua variabel tersebut merupakan variabel mediasi. Disamping itu temuan memperkuat pernyataan Malhotra dan Robinson (2005) yang berpendapat bahwa fokus program kualitas tradisional seperti TQM seharusnya mengarah pada Supply Chain Management (SCM).
English Abstract
This research was a perception study of SCM or Logistics Managers of large-scale manufacturing enterprises, which was aimed at testing the practical mediating variable of TQM and SCM practices in the relation to the informatics technology toward the organizational performance. This research applied quantitative explanatory approach. The analysis unit was the large-scale manufacturing enterprises implementing informatics technology as well as practicing TQM and SCM. The respondents were SCM or Logistics Managers in the enterprises. The study populations were 185 enterprises with 142 samples. The sampling technique was Simple Random Sampling. The location of the research was East Java. The analysis technique was descriptive statistics (mean) and inferential with SEM-AMOS. The results showed that the variables of TQM and SCM practices were proven to be a relationship mediating variable between the informatics technology variables and organizational performance variables. This study was proven to show that TQM practice variable had to lead to SCM practical variable. The originality of this research found the evidence that the two variables were mediating variables. Besides, the findings strengthened Malhotra and Robinson`s statement (2005) arguing that the focus of such traditional quality programs as TQM should lead to Supply Chain Management (SCM).
| Item Type: | Thesis (Doctor) |
|---|---|
| Identification Number: | DES/658.401 3/ARD/p/061307008 |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.4 Executive management |
| Divisions: | S2/S3 > Doktor Kimia, Fakultas MIPA |
| Depositing User: | Endro Setyobudi |
| Date Deposited: | 21 Apr 2014 09:50 |
| Last Modified: | 21 Apr 2014 09:50 |
| URI: | http://repository.ub.ac.id/id/eprint/161208 |
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