Sulistyowati, Kismi (2013) Strategi Bersaing : Sebagai Mediasi Pengaruh Lingkungan Bisnis Eksternal Dan Implementasi Total Quality Management terhadap Kinerja Bisnis (Studi pada Perusahaan Manufaktur Bersertifikat ISO 9000 di J. Doctor thesis, Universitas Brawijaya.
Abstract
Penelitian ini bertujuan untuk menguji serta membuktikan secara empiris : (1). Pengaruh kemampuan beradaptasi dengan lingkungan bisnis eksternal terhadap upaya peningkatan kinerja bisnis perusahaan manufaktur bersertifikat ISO 9000 di Jawa Timur. (2). Pengaruh kemampuan beradaptasi dengan lingkungan bisnis eksternal terhadap upaya peningkatan kinerja bisnis melalui mediasi strategi bersaing pada perusahaan manufaktur bersertifikat ISO 9000 di Jawa Timur. (3). Pengaruh kemampuan mengimplementasikan Total Quality Management terhadap upaya peningkatan kinerja bisnis melalui mediasi strategi bersaing pada perusahaan manufaktur bersertifikat ISO 9000 di Jawa Timur. (4). Pengaruh kemampuan mengimplementasikan Total Quality Management terhadap upaya peningkatan kinerja bisnis perusahaan manufaktur bersertifikat ISO 9000 di Jawa Timur. Secara teoritis hasil penelitian ini diharapkan dapat memperkaya dan menambah khasanah ilmu pengetahuan dibidang manajemen strategik, sehingga dapat bermanfaat bagi para akademisi dan praktisi. Populasi penelitian ini adalah perusahaan manufaktur bersertifikat ISO 9000 di Jawa Timur sebanyak 154 unit usaha, sebagai unit analisisnya adalah seluruh anggota populasi (penelitian sensus), dengan responden para manajer operasional. Analisis data penelitian menggunakan Generalized Structured Component Analysis (GSCA). Temuan penelitian ini menunjukkan bahwa perusahaan manufaktur bersertifikat ISO 9000 di Jawa Timur : (1). Adaptasi terhadap lingkungan bisnis eksternal secara tidak langsung mampu meningkatkan kinerja bisnis (2). Adaptasi terhadap lingkungan bisnis eksternal melalui strategi bersaing mampu meningkatkan kinerja bisnis. (3). Implementasi Total Quality Management melalui strategi bersaing mampu meningkatkan kinerja bisnis. (4). Implementasi Total Quality Management secara tidak langsung mampu meningkatkan kinerja bisnis.
English Abstract
This study aimed to test empirically: 1). Effect of external business environment adaptability to company performance. 2). Effect of external business environment adaptability to company performance through competitive strategy mediation. 3). Effect of implementation of Total Quality Management to company performance through competitive strategy mediation. 4). Effect of implementation of Total Quality Management toward company performance. This study uses a contingency approach that integrates external and internal aspects, as well as the important role in determining company s competitive strategy to improve company performance. Theoretically, the results of this research can enrich and increase the repertoire of strategic management knowledge, so it can be useful for academics and practitioners. Population was 154 business units of ISO 9000 Certified Manufacture Companies In East Java. The analysis unit is entire study population (census research) and the respondent is the operations manager. Research data is analyzed by Generalized Structured Component Analysis (GSCA). Finding the research indicated that manufacturing firm certified ISO 9000 in East Java: (1). Adaptation to external business environment indirectly to increase company performance (2). Adaptation to external business environment through competitive strategies to increase company performance. (3). The implementation of Total Quality Management through competitive strategies to increase company performance. (4). The implementation of Total Quality Management indirectly able to improve company performance.
| Item Type: | Thesis (Doctor) |
|---|---|
| Identification Number: | DES/658.11/SUL/s/061401204 |
| Subjects: | 600 Technology (Applied sciences) > 658 General management > 658.1 Organization and financial management |
| Divisions: | S2/S3 > Doktor Kimia, Fakultas MIPA |
| Depositing User: | Endro Setyobudi |
| Date Deposited: | 01 Jul 2014 12:43 |
| Last Modified: | 01 Jul 2014 12:43 |
| URI: | http://repository.ub.ac.id/id/eprint/161129 |
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