Andhini, Dea (2016) Perancangan Sistem Manajemen Mutu (SMM) ISO 9001:2008 berdasarkan Analisis Kesenjangan (Gap Analysis) pada Perusahaan Produksi Ban Vulkanisir,. Sarjana thesis, Universitas Brawijaya.
Abstract
CV. Damaru Mandiri merupakan perusahaan yang memproduksi ban vulkanisir untuk sepeda motor yang berlokasi di Kota Malang. CV. Damaru Mandiri dapat memproduksi 2000 – 3000 buah ban sepeda motor dengan 2 jenis ukuran yaitu 250 dan 275 inch. Penjualan dari produk ban vulkanisir CV. Damaru Mandiri telah tersebar di seluruh Indonesia. Semakin menguatnya pasar dari CV. Damaru Mandiri, muncul permasalahan adanya penarikan produk oleh Badan Standarisasi Nasional (BSN) untuk produk ban vulkanisir milik CV. Damaru Mandiri karena tidak terdaftar dalam Standar Nasional Indonesia (SNI). Dari permasalahan tersebut perusahaan ingin mencapai SNI dan untuk memenuhi beberapa syarat SNI, salah satunya adalah pelaksanaan sistem manajemen mutu ISO 9001:2008. Oleh karena itu perusahaan ingin melaksanakan Sistem Manajemen Mutu ISO 9001:2008 dan sekaligus melakukan perbaikan berlanjut untuk Sistem Manajemen Mutu di perusahaan. Untuk melaksanakan Sistem Manajemen Mutu ISO 9001:2008 maka dilakukan perancangan terhadap 8 klausul ISO 9001:2008. Pada penelitian ini dilakukan perancangan terhadap klausul 4 – 8, karena klausul 1-3 merupakan kebijakan internal dari perusahaan. Proses perancangan dimulai dengan melakukan pembobotan setiap klausul menggunakan checklist persyaratan ISO 9001:2008 untuk mengetahui nilai gap klausul yang tidak memenuhi persyaratan ISO 9001:2008. Dari hasil pembobotan, dilakukan analisis setiap sub-klausul untuk mengetahui persyaratan apa saja yang belum dicapai oleh perusahaan. Setelah analisis gap dilakukan, maka dibuatlah rancangan perbaikan untuk setiap klausul. Pada setiap rancangan akan dijelaskan hal apa saja yang dibutuhkan perusahaan untuk mencapai persyaratan setiap klausul. Hasil penelitian memperlihatkan bahwa nilai gap terbesar terdapat pada klausul 4 sebesar 76% yaitu mengenai sistem manajemen mutu. Hal tersebut dikarenakan memang belum diterapkannya persyaratan mengenai sistem manajemen mutu di perusahaan. Klausul yang memiliki nilai gap tertinggi kedua yaitu klausul , diikuti dengan klausul , dan . dari hasil rekomendasi perbaikan pada penelitian telah diberikan seluruh contoh dokumentasi dan rekaman serta saran perbaikan terhadap setiap departemen dan sistem yang ada diperusahaan. Jika seluruh rekomendasi perbaikan dilaksanakan oleh perusahaan, maka dapat dipastikan bahwa perusahaan akan dapat mencapai sertifikasi ISO 9001:2008 dan melakukan sertifikasi SNI untuk produk ban vulkanisir.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FT/2016/883/051609697 |
| Subjects: | 600 Technology (Applied sciences) > 670 Manufacturing |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Budi Wahyono Wahyono |
| Date Deposited: | 26 Oct 2016 13:16 |
| Last Modified: | 22 Oct 2021 06:24 |
| URI: | http://repository.ub.ac.id/id/eprint/145162 |
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