Anggraini, AnnastasiaDiah (2016) Hubungan Antara Kinerja Perawat Dengan Tingkat Kepuasan Pasien Terhadap Pelayanan Asuhan Keperawatan Di Puskesmas Ngebel Kabupaten Ponorogo. Sarjana thesis, Universitas Brawijaya.
Abstract
Kinerja perawat adalah aktivitas seorang perawat untuk mengimplementasikan dengan baik suatu wewenang, tugas, dan tanggung jawab dalam pencapaian tujuan tugas pokok dalam profesi, juga terwujudnya tujuan dan sasaran unit sebuah organisasi. Kinerja perawat sangat erat kaitannya dengan kepuasan pasien. Kepuasan pasien merupakan perasaan senang pasien setelah menerima pelayanan asuhan keperawatan yang sesuai dengan harapannya.Tujuan dari penelitian ini adalah untuk mengidentifikasi kinerja perawat dengan tingkat kepuasan pasien terhadap pelayanan asuhan keperawatan di Puskesmas. Desain penelitian ini menggunakan studi descriptive correlational pendekatan cross sectional. Pengambilan sampel menngunakan teknik total sampling untuk variabel kinerja dan purposive sampling untuk variable tingkat kepuasan pasien sebanyak 90 responden. Hasil penelitian menunjukkan perawat yang memiliki memiliki kinerja kurang baik sebanyak 5 responden (5,56%), dan yang memiliki kinerja cukup baik sebanyak 85 orang atau 94.44% dan untuk tingkat kepuasan bahwa sebagian besar pasien menyatakan puas yaitu sebanyak 78 orang (86,67%). Uji statistic menggunakan Rank Spearmen menunjukkan adanya hubungan signifikansi dengan p value (0,000) <(0,005). Kesimpulan bahwa terdapat hubungan antara kinerja perawat dan tingkat kepuasan pasien terhadap pelayanan asuhan keperawatan di puskesmas Ngebel Kabupaten Ponorogo. Semakin baik kinerja perawat maka tingkat kepuasan pasien semakin tinggi. Sehingga penting bagi seorang perawat untuk meningkatkan kinerjanya.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FK/2016/369/051605181 |
| Subjects: | 600 Technology (Applied sciences) > 610 Medicine and health > 610.7 Education, research, nursing, services of allied health personnel > 610.73 Nursing and services of allied health personnel |
| Divisions: | Fakultas Kedokteran > Ilmu Keperawatan |
| Depositing User: | Nur Cholis |
| Date Deposited: | 13 Jun 2016 10:38 |
| Last Modified: | 21 Oct 2021 02:32 |
| URI: | http://repository.ub.ac.id/id/eprint/126055 |
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