BagusBudiKurniawan (2010) Pengaruh Manajemen Hubungan Pelanggan (MHP) terhadap kepuasan dan dampaknya pada loyalitas nasabah : survai pada nasabah Bank Rakyat Indonesia kantor Cabang Pembantu Universitas Brawijaya Malang. Sarjana thesis, Universitas Brawijaya.
Abstract
Tidak ada abstrak sesuai dengan aslinya.
| Item Type: | Thesis (Sarjana) |
|---|---|
| Identification Number: | SKR/FIA/2010/334/051002843 |
| Subjects: | 600 Technology (Applied sciences) > 658 General management |
| Divisions: | Fakultas Ilmu Administrasi > Ilmu Administrasi Bisnis / Niaga |
| Depositing User: | Endang Susworini |
| Date Deposited: | 03 Nov 2010 15:09 |
| Last Modified: | 21 Oct 2021 07:37 |
| URI: | http://repository.ub.ac.id/id/eprint/114473 |
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