Pengaruh Knowledge Management Terhadap Kinerja Karyawan (Studi Pada Karyawan Direktorat SDM dan Umum Kantor Pusat PT Pelabuhan Indonesia III Persero)

Hidayah, Hasna (2018) Pengaruh Knowledge Management Terhadap Kinerja Karyawan (Studi Pada Karyawan Direktorat SDM dan Umum Kantor Pusat PT Pelabuhan Indonesia III Persero). Sarjana thesis, Universitas Brawijaya.

Abstract

Latar belakang penelitian ini adalah bagaimana mendeskripsikan dan menjelaskan karakteristik individu terhadap suatu fungsi yang membentuk, mengidentifikasi dan mengelola pengetahuan organisasi untuk keuntungan jangka panjang, akan tetapi untuk mendapatkan knowledge management yang maksimal tidak hanya cukup mengelola pengetahuan organisasi saja, melainkan mengembangkan pengetahuan yang dimiliki setiap individu yang berada didalam organisasi. Penelitian ini bertujuan untuk mengetahui pengaruh variabel tacit knowledge (X1) dan explicit knowledge (X2) terhadap kinerja karyawan (Y). Jenis penelitian yang digunakan pada penelitian ini adalah explanatory research dengan menggunakan pendekatan kuantitatif. Sampel yang diambil sebanyak 54 karyawan Direktorat SDM dan Umum kantor pusat PT Pelabuhan Indonesia III Persero. Nilai yang diperoleh dari hasil analisis menggunakan metode regresi berganda menunjukkan pengaruh tacit knowledge (X1) terhadap kinerja karyawan (Y), diperoleh nilai t hitung sebesar 2,479 dengan sig. t sebesar 0,017 dengan t tabel sebesar 2,007 sehingga variabel tacit knowledge memiliki pengaruh terhadap Kinerja Karyawan. Saran yang diberikan penulis kepada perusahaan adalah Diharapkan pihak perusahaan dapat mempertahankan serta meningkatkan mutu dari Explicit Knowledge, karena variabel Explicit Knowledge mempunyai pengaruh yang dominan dalam mempengaruhi Kinerja Karyawan, diantaranya yaitu dengan adanya penggunaan pengetahuan yang bersumber dari dokumen yang digunakan sebagai dasar melaksanakan tugas dalam perusahaan yang terdiri dari dokumen job procedure tercetak dan elektronik sehingga kinerja karyawan akan meningkat. Serta untuk kedepannya diharapkan agar perusahaan di “PT. Pelabuhan Indonesia III (Persero)” Surabaya memberikan bimbingan tambahan kepada para karyawan agar semakin lebih baik pemahaman mereka dan pemahaman mereka semakin bertumbuh akan Tacit Knowledge dan Explicit Knowledge yang akan berdampak pada perkembangan dan kemajuan perusahaan “PT. Pelabuhan Indonesia III (Persero)” Surabaya.

English Abstract

The background of this research is how to describe and explain the individual characteristics of a function, which establishes, identifies and manages organizational knowledge for long-term benefits, but to gain maximum knowledge management is not only enough to manage organizational knowledge alone, but develop the knowledge that each individual possesses within the organization. This research aims to determine the influence of variable tacit knowledge (X1) and explicit knowledge (X2) on employee performance (Y). The type of research used in this research is explanatory research using quantitative approach. Samples taken as many as 54 employees of Directorate of Human Resources and General office of PT Pelabuhan Indonesia III Persero. The value obtained from the analysis using multiple regression method shows the influence of tacit knowledge (X1) on employee performance (Y), obtained t value counted 2.479 with sig. t equal to 0,017 with t table equal to 2,007 so that tacit knowledge variable have influence to Employee Performance. Suggestions given by the author to the company is expected company can maintain and improve the quality of Explicit Knowledge, because variable Explicit Knowledge has dominant influence in affect Employee Performance, among which is the use of knowledge sourced from documents used as the basis of carrying out tasks within the company consisting of printed and electronic job procedure documents so that employee performance will increase. And for the future it is expected that the company "PT Pelabuhan Indonesia III (Persero)" Surabaya provides additional guidance to employees to better understand about Tacit Knowledge and Explicit Knowledge that will impact on the development and progress of the company "PT Pelabuhan Indonesia III (Persero)" Surabaya.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FIA/2018/211/051803654
Uncontrolled Keywords: Knowledge Management, Kinerja Karyawan
Subjects: 600 Technology (Applied sciences) > 658 General management > 658.3 Personnel management (human resource management) > 658.306 Job analysis
Divisions: Fakultas Ilmu Administrasi > Ilmu Administrasi Bisnis / Niaga
Depositing User: Yusuf Dwi N.
Date Deposited: 16 May 2018 02:44
Last Modified: 26 Oct 2021 08:33
URI: http://repository.ub.ac.id/id/eprint/10567
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