FeniAndayani (2010) Pengaruh kualitas pelayanan kepuasan nasabah PT. Bank Tabungan Pensiunan Nasional (BTPN) Cabang Malang. Sarjana thesis, Universitas Brawijaya.
Abstract
Tidak ada abstrak sesuai dengan aslinya.
Item Type: | Thesis (Sarjana) |
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Identification Number: | SKR/FE/2010/63/051000486 |
Subjects: | 600 Technology (Applied sciences) > 658 General management |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Endang Susworini |
Date Deposited: | 25 Feb 2010 09:55 |
Last Modified: | 24 Oct 2021 09:20 |
URI: | http://repository.ub.ac.id/id/eprint/104900 |
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