Manajemen Mutu Sebagai Langkah Strategi (Studi Pada Jurusan Manajemen Fakultas Ekonomi Dan Bisnis Universitas Brawijaya)

Nugraha, Aditya Dwi (2018) Manajemen Mutu Sebagai Langkah Strategi (Studi Pada Jurusan Manajemen Fakultas Ekonomi Dan Bisnis Universitas Brawijaya). Sarjana thesis, Universitas Brawijaya.

Abstract

Penelitian ini bertujuan untuk mengetahui seberapa jauh manajemen mutu telah menjadi bagian dalam manajemen strategik Jurusan Manajemen FEB UB. Jenis penelitian ini adalah kualitatif deskriptif dengan menggunakan teknik pengambilan data wawancara mendalam dengan staff Unit Jaminan Mutu dan staff Jurusan Manajemen FEB UB, dokumentasi atau mempelajari laporan-laporan di Jurusan Manajemen, dan observasi kegiatan-kegiatan yang terkait manajemen mutu. Hasil penelitian ini menunjukkan bahwa sistem manajemen mutu merupakan bagian yang tidak terlepaskan dari manajemen strategik Jurusan Manajemen FEB UB, manajemen mutu merupakan langkah strategi yang direncanakan dan dievaluasi secara terintegrasi dengan perencanaan dan evaluasi strategi di Jurusan Manajemen FEB UB.

English Abstract

This study aims to identify the extent of quality management in becoming a part of strategies taken by Management Department of FEB UB. This qualitative descriptive research use deep data retrieval technique. The data of this study are obtained from interviews on Quality Assurance Unit staff and Management Department staff of FEB UB, documentation, study on the reports of Management Department, and observation on activities related to quality management. The results of this study indicate that quality management system is an integral part of the strategic management applied by Management Department of FEB UB. Quality management is a strategy step that is planned and evaluated in an integrated manner using strategic planning and evaluation applied by Management Department of FEB UB.

Item Type: Thesis (Sarjana)
Identification Number: SKR/FE/2018/97/051803211
Uncontrolled Keywords: Manajemen Mutu, Manajemen Strategi, Manajemen
Subjects: 600 Technology (Applied sciences) > 658 General management > 658.4 Executive management > 658.401 Planning, policy making, control, quality management > 658.401 2 Planning and policy making
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Yusuf Dwi N.
Date Deposited: 30 Apr 2018 02:59
Last Modified: 02 Nov 2021 04:59
URI: http://repository.ub.ac.id/id/eprint/10021
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