BKG

Rahmawan, Arief (2011) Penerapan integrasi service quality dengan metode quality fungsion deployment (QFD) dalam upaya peningkatan pelayanan konsumen. Sarjana thesis, Universitas Brawijaya.

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Item Type: Thesis (Sarjana)
Identification Number: SKR/FT/2011/95/ 051101594
Subjects: 600 Technology (Applied sciences) > 621 Applied physics
Divisions: Fakultas Teknik > Teknik Mesin
Depositing User: Endang Susworini
URI: http://repository.ub.ac.id/id/eprint/141234
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